Jason Heavens's Online Review Report Card

I always found Dr. Heavens to be helpful. He chooses the correct tests, listens intently; makes suggestions for plan of care. Quiet mannered. Appears to be thinking intently about what is being said by pt. Staff was friendly all the times l was there. Appointments timely.

So you have been disappointed with your primary. I have been there, then I found Dr Heavens. If your looking for a doctor who cares, listens, is through, gives you all the time you need then you definitely need Dr Heavens. He goes above and beyond to help and if he can’t then he will send you to a specialist that can.

Would give no stars if I could. In several years of being a patient of Heavens Medical, I've never actually seen Dr. Heavens. As of 7/20/21, office has moved, but no online information is updated. Their failure to inform of move - I confirmed they were at the same location! - made me late for an appointment made just today, and they cancelled me on the basis of a no-show, which was false. Health care quality seems okay, but the rest of it is terrible. Poor patient service. When you call for an appointment, no one tells you you're talking to someone in Houston, TX. Need to pay a bill? Oh, that goes to Belfast, MAINE. I'm tired of looking for new PCPs, but am seriously considering it. This is terrible.

At this point I would NOT recommend. STILL waiting (10 days now) for a call back for a script refill. I've been going to this Dr for 4 years and no record of me in their "system" GRRRRRRRRR

Dr Heavens was friendly and knowledgeable. He truly cares about his patients. Recently when my colonoscopy revealed cancerous looking masses , Dr heavens expedited a referral surgery immediately. Am now recovering from a colon resection . Thankful and grateful.

Marvelous ...This year makes 3 years that I have trusted my Health to Dr Heavens and his Staff ..They surprised me me about 2 months ago ...I went in the Office for a 3 month Follow Up and Ashley asked me if I wanted my 1st Covid shot while there ...of course I wanted it ...then 4 weeks later went back for the 2nd Covid Shot ...I feel so at ease just talking to anyone at Dr Heavens Office ...They are all so cool calm and collected ... Thank you ALL

This place is very bad do not go they will not help you stay away

I went to this doctor for years and today was my last appointment! They sent me on my way while my life is in danger. I will be contacting a malpractice attorney. Stay away from this doctor if you want to live. Read the google reviews, they haven't had a good review for 4 years! How is this place even open?!

In recent years clinic has gon extremely down hill. No return call when the wrong prescription was sent to my pharmacy. Different client's information in my chart. Took 6 weeks to get my records and this was only because I was persistent. the law states records need to be given to patient in two weeks. My communication with the provider regarding my condition was documented incorrectly. Most concerning other patients info was in my chart.

Horrible! If I could give no stars, I would! They wouldn't refill my prescription when pharmacy called or when I called. They always give me the run around & then transfer me to voicemail & never get a call back. On an occasion I was told to come to office for preop testing & checked in at front desk & waited an hour and a half before asking how much longer...only for the girl at front desk to say "oops, I forgot to print your paperwork!" Don't use these people! Unprofessional & incompetent!