Banner Urgent Care's Online Review Report Card
3.9
Average Star Rating
191
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Banner Urgent Care received 72.3% positive feedback, with patients praising the caring staff and efficient service. However, 27.7% of the feedback was negative, primarily citing long wait times, lack of follow-up, and poor communication. Overall, the facility is recognized for its compassion, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Banner Urgent Care's Reviews
Great Staff. Fast professional service.
Reviewed On Google
We made an appointment ahead of time. We got in right away and the Nurse Practitioner was very knowledgeable and proficient!
Reviewed On Google
I went to the clinic because I had an ankle sprain, the good part I was in. Completed my x-ray in short time, but tbe physician was in rush, she told I didn't have fracture (thanks God) but after that she passed me a piece of paper and told me to take some over counter pain medication when I was in real pain, no further details. She was just rushing me out. I would appreciate more details on how to manage the pain and what my next steps should be, and I didn't have to go to another provider, pay again to understand how to handle my medical needs who provide me with the right details and medications.
Reviewed On Google
I had great care with prompt and friendly service thank you!
Reviewed On Google
Very professional. Front the front desk to the Dr I was happy with how I was handled.
Reviewed On Google
Love the facility. Fast and so easy to get into!
Reviewed On Google
In very quickly, dr was knowledgeable and identified myissue easily. Love this urgent care!
Reviewed On Google
Fast and efficient! Special props to the receptionist she helped me get registered.She was so sweet even though I was noticeably grumpy! The MA & provider both also excellent and kind, explained everything. Thank you kindly
Reviewed On Google
I had a great experience at this urgent care the people there were fantastic. The nurse practitioner. Amanda was really knowledgeable and really helped me along with Dan. Who did the check in they all took care of me. Will definitely go back to this urgent care.
Reviewed On Google
Efficient, personable, listening, caring, knowledgeable. All that you need from an urgent care facility in one stop!!! Your medical condition is addressed and you have 2 or 3 new friends.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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