Banner Rehabilitation Hospital Phoenix's Online Review Report Card

Fortunately I followed the advice of everyone I talked to and chose the Banner Rehabilitation Hospital in Phoenix after I had badly broken my arm.They were outstanding from the time I checked in at 2 AM until I checked out several days later. Both the check-in procedures and the check out procedures went smoothly and quickly. They are very well organized.My whole stay was extremely well managed. I can’t say I enjoyed myself but my experience was as good as it could have been under the circumstances. Every staff member that I met there was very professional, compassionate and understanding - from Leon who stopped by every morning to take my order for meals with good humor, to Larry who was an outstanding aid and was always cheerful and even packed me up when I left to all of the therapists who were very qualified (more than one of them had a PhD). And all of the administration people I dealt with were efficient and knowledgeable.The MDs were accessible and responded to any need expressed to them.The physical plant was new and was kept immaculate.I would highly recommend Banner Rehabilitation Hospital to anyone in need of excellent rehabilitation services .

Ultra-friendly staff! They coached me, & helped me push through some of the most painful experiences I've been through. Dr. Statt was available at least once a day, and I would often see him patrolling the gym while his patients were doing their therapy. He always stopped to ask if he could help. Five Star treatment no doubt.

Excellent place..saved my life

Great rehabilitation especially the workers.

My experience was made pleasant because of all the wonderful people attending to me.Dr. Kenny was my main therapist who kept me apprised of my situation and answered all my questions in a professional and kind manner.My nurses, both day and night, served me so well and anticipated my every need. We bonded so well that I truly miss them. My highest praises to Sandra and Edsel as well as to Naomi, Bea, Tamika, Tricia, Paulina, Melinda, Tamarie, and Sylvia—also Linda, who graciously cleaned my room each day.My therapists were knowledgeable and professional and so personable. Again I miss Eli, Nicole, Jo, Mary Ellen, Lauren, and Samantha who made a custom splint for my broken finger. Each one of them encouraged me to do my best. In fact they helped me do so well they declared me finished one week earlier than expected. They held a graduation ceremony for several of us that was so sweet and affirming.Karen was my case manager who kept me well informed of things I needed to do.The only weak link was the way we had to order our meals a day ahead. A couple of times I did not get all I ordered and that was clearly printed on my meal slip. However the food was good and always served hot and by a pleasant worker.I highly recommend this relatively new facility and it’s many WONDERFUL personnel.Linda WilliamsRoom 313

Amazing facility! Everybody is extremely kind and compassionate. I would highly recommend them to anyone in need of care. Special shout out to Laura with occupational therapy and Emily with Physical Therapy. They both went above and beyond to make me feel comfortable and keep me on track to getting better.

Muchas gracias a todos por ayudarme en mi recuperación!

This was an amazing experience. All of the therapists were friendly and very professional. I had the great pleasure of working with Rebecca and Kelly and their teams. They made therapy interesting and explained why they were doing what they were. Dr. Statt is an awesome guy. Very down to earth and a great people person. He treats his staff and patients with the utmost respect.The nursing and support staff was also fantastic and were always willing to help with anything needed and answer all questions.I would also like to mention the wound care nurses. Jessica and Karol are the best. They keep track of everything and come up with inventive ways to help things heal.The food was also the best hospital food I have ever had. Kudos to the entire kitchen staff.I cannot say enough about the great experience I had at Banner ReHab and I am confident that I will be safe at home.Thank you to EVERYONE!David Klock

Banner Rehabilitation Hospital Phoenix is a wonderful new facility, but most importantly it is staffed with professional dedicated personnel in all phases of care. Recovery is enhanced by necessary “tough love” encouragement. Improved functional ability is evident from day one.

I want to tell everyone how great this place really is. Very clean and upgraded facility one person in the large room the service is like in the 5 star hotel the staff is very caring and tries to help you in any way possible the doctors and nurses are very knowledgeable and personable I had great PT and OT girls helping me get well faster the food is ok they took great care of me and I am very thankful to Dr Statt and others for taking care of me the way they did . I will recommend this place in a heartbeat.

Five stars are not enough forAll the staff here. they work with heart and sometimes make me feel like I'm part of their family.

Beautiful new facility with exceptional staff. Doctor Statt, the nurses, and all of their assistants/hospital staff were caring, friendly and thorough. We got to choose our own meals and the food was very good. I cannot give enough praise to the OT and PT staff who helped me recover and rehabilitate from my motorcycle accident injuries. If anyone needs this type of service, I highly recommend this facility. Many thanks to all the doctors and staff who made my stay comfortable and safe for me to recover from my injuries.

Professional, caring and positive staff got me home quickly and with confidence. Doctor Kenny and my therapist Kristy, Emily, Laura, Caroline and others hepled me relearn the skills I needed to return home. A special KUDOS to the night staff who were often called to my bedside two or three times a night and always showed up with positive attitudes.The food is good and has many vegetarian options. My room was always spotless. I would rate more than a 5 if I could.

great place if you need rehab

What an amazing place with great staff and they make miracles happen!!! Watching patients hit the gong when they graduate to go home with their loved ones. To hear what patients say about their care and about getting their life and hope back warms my soul.

Such a beautiful hospital with very friendly staff.

Friendliest Nursing staff in the world!

Best Rehab Hospital and Culture around!!

Awesome place with-positive environment

A great team to work with, everyone is so professional and welcoming.