Banner - University Medicine Behavioral Health Clinic's Online Review Report Card
Banner - University Medicine Behavioral Health Clinic
4
Average Star Rating
26
Total Reviews
9
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Banner Health received 73.1% positive feedback, with patients praising the friendly staff, convenient telehealth options, and professionalism. However, 26.9% of the feedback was negative, primarily citing issues with insurance acceptance, lack of responsiveness, and poor communication. Overall, the practice is valued for its quality care but needs better communication processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Banner - University Medicine Behavioral Health Clinic's Reviews
Wow I’m impressed the atmosphere lovely the ladies at the front desk and the nurse are very friendly and I am already getting good vibes from the Dr. great fantastic job my friends I’m so very comfortable 🤭 I ain’t never had a Dr come out to get me for my appointment before wow I feel comfortable
Reviewed On Google
My grandson was in the NICU for a few months. terrible experience.
Reviewed On Google
I’ve been a patient here for 9 years seeing maybe 5 doctors, each for 2 years or less until they graduate. I’ve always liked the front office staff and the doctors. I even used a therapist in this office who completely changed my life for the better. Right now I have Miller-Munoz for my doc and she is the most thoughtful doc I’ve had so far, totally in-tune with details and showing compassion along the way. There are good hearts here!
Reviewed On Google
Dr. Kumar is wonderful. I just completed a comprehensive positive review on Banner Health. I want to spend the effort to do it again here. Even though she is well worth it.
Reviewed On Google
The clinic is convenient, flexible, has telehealth option and it's easy to make an appointment. I've loved working with my physician.
Reviewed On Google
I was in their inpatient treatment for my mental health issues and they were the best in helping myself out with my treatment. The nurses and the techs were very friendly. I would definitely recommend this place for your personal care.
Reviewed On Google
Interactions were extremely helpful and treatment was an enlightening experience
Reviewed On Google
Will lie about accepting AHCCCS MercyCare when scheduling your appointment, then lie about accepting it AGAIN when confirming the appointment. Will make you wait a month for an appointment after telling you multiple times they accept your insurance and then when you arrive for the appointment will then tell you that they don't have any providers who accept that insurance.
Reviewed On Google
Went through all of the hoops of the initial appointment and started on a treatment plan. When I reached out through their portal to talk to my doctor, I was told that’s not an option. I had concerns about my treatment plan, but I was given a call back by an administrative assistant and was told the only option was to trust my doctor’s professional opinion but that a message could be passed on. She then asked me if I wanted to cancel my follow-up appointment. Sure! Sounds like they don’t take any feedback seriously-just ready to drop people after doing the appointment and collecting their money. I am now looking for a new hospital and doctor which will take my concerns into account so that I can get the medical help I need.
Reviewed On Google
Dr. Crookham was very knowledgeable and attentive. He took the time to get to know me and was overall very empathetic. The office staff was also friendly in appointments and insurance questions.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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