Banner Urgent Care's Online Review Report Card
4.2
Average Star Rating
1437
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Banner Urgent Care received 78.4% positive feedback, with patients praising the friendly staff and efficient care. However, 21.6% of the feedback was negative, primarily citing long wait times, rude behavior, and lack of thoroughness. Overall, the practice is appreciated for its professionalism yet needs improved time management and better communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Banner Urgent Care's Reviews
The level of service from the nurse and doctor was excellent once we got back to a room. We reserved a time of 4:45 at 1:45, so we waited at home until 4:30 and proceeded to wait in the waiting room until 5:45 before going back. That was the only issue,
Reviewed On Google
The staff and provider were very friendly and took care of my needs professionally!
Reviewed On Google
NP was great! Thorough exam, and gave detailed patient education. VERY IMPRESSED!
Reviewed On Google
Signed in online prior to leaving home ; very short wait after checking in. Everyone was friendly and knowledgeable
Reviewed On Google
Doctor was fine but the front desk agent doesn’t even adhere, nor enforce their mask policy.
Reviewed On Google
Very helpful not long wait in and out
Reviewed On Google
The doctor was very nice and thorough with treating my mother's ear infection. She welcomed questions and concerns. However, the wait inside the patient room was unreasonably long. We waited less time in the lobby than in the patient room.
Reviewed On Google
In and out fast. Doctor was understanding. Wrote work/doctors note and appropriate prescription. Gave additional advice on how to remove earwax.
Reviewed On Google
Went in to get my chronic cough checked out. Staff were very helpful and friendly. After checking my symptoms the doc stated I have bronchitis and prescribed a few meds which will hopefully help me get rid of this nasty bug. I had an appointment and was taken right on time. I would recommend this clinic to others.
Reviewed On Google
Nicest people work at this urgent care. I was feeling so sick and they were the kindest, every single one of them. From the front desk, nurses and doctor!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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