Express Urgent Care North Mountain's Online Review Report Card
Express Urgent Care North Mountain
4.3
Average Star Rating
83
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Express Urgent Care received 81.9% positive feedback, with patients praising the friendly staff, thorough care, and quick service. However, 18.1% of the feedback was negative, primarily citing long wait times, administrative errors, and poor cleanliness. Overall, the practice excels in patient care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Express Urgent Care North Mountain's Reviews
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staff is great, professional, and extremely quick service! opens 7 days a week and 12 hours a day. definitely highly recommend this location for any services needed by an urgent care. thank you!
I love this urgent care! They really take the time to listen and address your needs. I saw PA Ann a few weeks ago and she was amazing. I was feeling so sick but she was kind and sent me home with medications that made me feel better in a few days. The front office girls were also very kind and the wait wasn't bad at all. I will definitely go back if I need to!!
The staff were professional, competent and kind! They treated me with respect throughout my visit. Great people! Great place to be seen!
Came in today for treatment of an upper respiratory treatment. I have never gotten service as quickly as I did here - staff was professional, knowledgeable and very friendly. How nice to have such a great medical resource so close to home - highly recommend!
I went in today and got the best care and speedy service from the care team today !!! I want to thank Kimberly , Kathy & Rowena for helping me I'm grateful for them !!!
Can't even get through on the phone for an appointment. Left a message, they did not call back.
PA Ann was the absolute best. Took her time figuring out what was bothering me, educated me on the issue, and came up with a plan. Def coming back!!! Well hopefully not, but if I'm sick again I will. Thank you!!!
I went to this Urgent Care a few weeks ago because i was not feeling well. They tested me for covid, sent me home with medication and got me feeling better. Def recommend this urgent care if you need it, it's great.
A week ago I came in and felt really sick with nausea and my blood pressure was high. I recently flew in from out of town so I wasn't very familiar with providers here in Arizona. Luckily, I was seen by the PA provider named Vy and she was attentive and really listened to my concerns. She answered all my questions and was very professional. I'm so thankful she was there to ease my anxieties and if ever I come back to Arizona I will definitely get checked out in this clinic if I need urgent care. Thank you Ms Vy!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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