Lifetime Eye Care's Online Review Report Card
4.7
Average Star Rating
295
Total Reviews
24
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Lifetime Eye Care received 91.9% positive feedback, with patients praising the professionalism, friendly staff, and thorough care. However, 8.1% of the feedback was negative, primarily citing slow service and insurance mishandling. Overall, Lifetime Eye Care is lauded for its excellent care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Lifetime Eye Care's Reviews
Lifetime Eye Care service from start to finish was exceptional. Every person treats you with respect and are very professional. This was my first visit and I’m very glad with my choice.
Reviewed On Google
The new location of Lifetime Eye care is beautiful and spacious. Everyone is very nice and helpful. Dr. Pratt is very respectful, calm, kind, and knowledgeable. He puts my mind at ease whenever I have any concerns, and he answers all of my questions.
Reviewed On Google
The office is spacious and clean, with a knowledgeable staff who were friendly and welcoming. Dr. Pratt was thorough and explained everything clearly. Jeff took time to help me decide on frames. I had a great experience and will be using Lifetime for my vision care moving forward.
Reviewed On Google
Very professional and knowledgeable. Very upscale office. Great staff
Reviewed On Google
I have always had a good experience in the past and my appointment yesterday was no different. Dr. Sullinger is knowledgeable, listens to my concerns and is proactive with always doing different tests to ensure that there has been no change in my eyes and offering options with contacts.
Reviewed On Google
For decades I would tell both optometrists and opthamologists that I was frequently closing my right eye in order to see better. I will always be grateful to Dr Murray Pratt, because he was the first vision specialist to correctly diagnose my unmet issue. I needed to have prisms in my glasses to enable my eyes to focus together without blurred vision. Lifetime office people are personable and have always worked within my health plans guidelines. Through the years of being a customer, their company's policies for warrantee have assured me of a high degree of customer satisfaction. Whenever I need an adjustment of my frames, they readily make an appointment available to me even if it requires seeing me during their busiest time of the year. Their new office in Ahwatukee is beautiful and convenient and displays the wide selection of high quality frames. I would strongly recommend Lifetime Eye Care for all your eyewear needs.
Reviewed On Google
nice people. glad to find out how my eyes were doing great staff
Reviewed On Facebook
Outstanding friendly service, Drs Sullenger and Pratt are truly exceptional health care providers supported by competent employees that make my annual visit an easy and enjoyable experience.. I've been a patient since 2018
Reviewed On Google
been going here for years love them always on time have helped me pick out glasses contacts and for my whole family
Reviewed On Yelp
The new office area of Lifetime Eye Care is a spectacularly bright and large, open space, conveniently located on 45th St in Ahwatukee. From the beginning of my annual eye exam appointment with Sam, I was treated with kind & professional care. She expertly guided me through each of the testing procedures and then escorted me into the exam room to wait for Dr Sullenger. A few short minutes later, Dr Sullenger entered the room with a friendly smile and a handshake. He not only listened, but heard my concerns about some recent visual changes, and addressed. The “is 1 better than 2” exam was done efficiently and Dr Sullenger moved on to reviewing the results of the testing that Sam previously conducted. With a new prescription in hand, I headed out to the check out area and met Jeff. Equally as nice and friendly Jeff quickly reviewed the doc’s orders with me and sent me on my merry way to enjoy a beautiful afternoon.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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