Nextcare Urgent Care's Online Review Report Card

I went in to get blood drawn and i heard the tech say in the hall to someone he had tried the other day but couldn't get it on someone. He then tried on me but couldn't get it, said its because he only does it once a month hes not used to it. He had the nurse practitioner come in to try. She seemed nervous and said she doesn't usually do it either but would try. Right before she was going to poke me, the tech said "oh youre gonna go in backwards huh?". She was confused, and he pointed out she was about to put the wrong needle in me, the side that goes in the tube he said. I told them i didn't feel comfortable there and wanted to leave. They pretty much agreed it would be better for me to go elsewhere. Very traumatized by this experience! I go in trusting these people to take care of me and they had no idea what they were doing!

Not seeing but I was charged for a so called visit

Great care!

We walked in at 11:20 on a Wednesday.  They got us into a room within 15 min.  Then after the nurse saw us we waited in the patient room for over 30 min.  At that point I asked someone what was going on.  Apparently The NP wasn't told we were ready to be seen so we would have sat In the room even longer if I hadn't said something.

thanks to Dr Juan , i recommend was fast and good attention

I always have a great experience at this Nex Care. That staff are friendly and the providers are always thorough and caring. The wait can sometimes be long, but I will wait. I’ve been to other urgent care centers in the valley with horror stories for each. This is the only place I will go.

Good experience friendly staff very helpful

I absolutely love this place!! The staff here are amazing and very professional! I come here for everything! I highly recommend them! Thank you for always providing a great experience!! ❤

If this place was more concerned with their customer service than ordering food and Zelleing one another money I would have have known after being told by the front desk and the provider TWICE they would email my child covid results which are NEGATIVE. I'm being forced to go back to the location and get those results in the parking lot or having someone else go get them after waiting 4 hours for even a call back. The assistant manager wants to tell me it's a hippa violation to email it to me now since supposedly on my paperwork I didn't ask for an email even though it was repeated to me several times. Hippa violation really? They can't even do their job and now your going to force my son to miss school and force me and my kids to go around a facility with sick people after being told we were negative . I will not be using this urgent care again or it's affiliates.

Even with covid cases up, my visit was quick. The clinic was clean, and I didn't have to be around anybody. Everybody was really nice and efficient, and all my questions were answered. Thank you.