Pearson Eyecare Group's Online Review Report Card
Pearson Eyecare Group
4.8
Average Star Rating
817
Total Reviews
64
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Pearson Eyecare Group received 94.5% positive feedback, with patients praising the friendly staff, professional service, and modern equipment. However, 5.5% of the feedback was negative, primarily citing unprofessionalism, miscommunication, and issues with prescriptions. Overall, the practice is valued for excellent care yet needs better communication and cost transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Pearson Eyecare Group's Reviews
Service was excellent and quick! Staff was very friendly
Reviewed On Google
Excellent staff and doctor. Very little wait time. Exam was thorough and doctor let me know immediately my vision status. Pearson Eyecare Group is highly recommended.
Reviewed On Google
I’ve been coming here for a few years and it’s always a great experience, friendly, knowledgeable staff.
Reviewed On Google
Efficient and personable
Reviewed On Google
They were referred by my brother and they did not disappoint. The staff was very cordial, prompt and professional. No time was wasted and everything went smoothly. I would give them a 10 out of 10 and would highly recommend them!
Reviewed On Google
Hello friends!!! I was looking for a new eye doctor and had passed Pearson so many times when driving down 16th street. I decided to call and see what the scoop was. During the call, all my questions were answered and they set me up for an appointment THE NEXT DAY!!! I came in the next day to see Dr Black, and WOW!!! The customer service was EXCELLENT!!! I was immediately greeted upon entry, quickly checked in and taken back for evaluation. Dr Black was super knowledgeable and expert level. He assessed me, performed the exam, and gave me expert advice and recommendations for my vision needs. The office Team, was top notch. I worked with Debbie, Courtney, and the awesome MARK and was treated like a VIP. From entry to exit, my experience was stellar. This is the level of customer service that deserves to be recognized. Thank you Pearson Eyecare Group!!!! Grade: A+++
Reviewed On Google
Friendly, professional, prompt and highly competent. Highly recommended.
Reviewed On Google
Pearson Eyecare Group consistently provides a thorough and efficient eye exam experience and they have an extensive, stylish selection of designer and traditional frames. I've relied on the Pearson Eyecare Group for my eye health for years and I'm grateful to have found them.
Reviewed On Google
Hello friends!!! I was looking for a new eye doctor and had passed Pearson so many times when driving down 16th street. I decided to call and see what the scoop was. During the call, all my questions were answered and they set me up for an appointment THE NEXT DAY!!! I came in the next day to see Dr Black, and WOW!!! The customer service was EXCELLENT!!! I was immediately greeted upon entry, quickly checked in and taken back for evaluation. Dr Black was super knowledgeable and expert level. He assessed me, performed the exam, and gave me expert advice and recommendations for my vision needs. The office Team, was top notch. I worked with Debbie, Courtney, and the awesome MARK and was treated like a VIP. From entry to exit, my experience was stellar. This is the level of customer service that deserves to be recognized. Thank you Pearson Eyecare Group!!!! Grade: A+++
Reviewed On Yelp
Pleasant staff and I appreciated the Dr. spending time to give explanations and show photos of my eyes, very helpful.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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