Ralph Bennett's Online Review Report Card

Place is horrible

Well this is the last place I would recommend to anyone. Dr. Bennett I seen only once and his assistant Mary Denton took over from there. I was a fairly new patient since I've only seen them 3 times. I had a phone appt with Mary at 10am. No one called. 1/2 an hour goes by and I call the office. The assistant said Mary said she would call me in 10 minutes. She never called. I sent a message through the patient portal explaining how frustrated I was because I was completely ignored. Mary didn't even have enough respect for me to tell her assistant to call me to reschedule. So what is the "professional" Mary do? She has me blocked from the patient portal, so even if I wanted to see another doctor in that office I can't. Mary is the most unprofessional assistant I've ever encountered. If this is the typical way they take care of patients, then I would NEVER go to this office. We all go to doctors because we don't feel well and need help. We don't go to be ignored, then blocked because you don't like being ignored. Mary has way too much ego for me. Apparently they have enough patients that they don't need me complaining because they can do whatever they want and if I don't like it I can go to hell. Very professional. So I would stay far away from this place.

Very professional. Dr. Bennett addressed all my concern.with compassion. He did not rush with his assessment and spent time addressing all my concerns and answering all my questions. I am extremely confident that I am being taken care of by the best. I would recommend Dr. Bennett to my family and friends.

I'm only choosing one star because picking zero isn't an option. Dr. Bennett's bedside manner is dismissive, rude, and condescending. He rushes through appointments and doesn't listen to patient concerns. - His appointment policies are an atrocity, plan to wait in a back room for at least 45 minutes - I tried to obtain labs only to find out they were never called in by his MA - No response to patient portal emails - His scheduler directed me to the wrong location; when I arrived 7 minutes late because I had to rush from one office to the other, they checked with him and he refused the appt despite the other location calling ahead to tell them what happened (I was forced to reschedule more than a month out despite having no medication) - You can spend hours/weeks waiting on his team for refills, labs, etc. - Demands his time be valued while devaluing the patient's time completely - The office marked an appointment I canceled in advance due to having Covid a "no show"

I'm only choosing one star because picking zero isn't an option. Dr. Bennett's bedside manner is dismissive, rude, and condescending. He rushes through appointments and doesn't listen to patient concerns. - His appointment policies are an atrocity, plan to wait in a back room for at least 45 minutes - I tried to obtain labs only to find out they were never called in by his MA - No response to patient portal emails - His scheduler directed me to the wrong location; when I arrived 7 minutes late because I had to rush from one office to the other, they checked with him and he refused the appt despite the other location calling ahead to tell them what happened (I was forced to reschedule more than a month out despite having no medication) - You can spend hours/weeks waiting on his team for refills, labs, etc. - Demands his time be valued while devaluing the patient's time completely - The office marked an appointment I canceled in advance due to having Covid a "no show"

I'm only choosing one star because picking zero isn't an option. Dr. Bennett's bedside manner is dismissive, rude, and condescending. He rushes through appointments and doesn't listen to patient concerns. - His appointment policies are an atrocity, plan to wait in a back room for at least 45 minutes - I tried to obtain labs only to find out they were never called in by his MA - No response to patient portal emails - His scheduler directed me to the wrong location; when I arrived 7 minutes late because I had to rush from one office to the other, they checked with him and he refused the appt despite the other location calling ahead to tell them what happened (I was forced to reschedule more than a month out despite having no medication) - You can spend hours/weeks waiting on his team for refills, labs, etc. - Demands his time be valued while devaluing the patient's time completely - The office marked an appointment I canceled in advance due to having Covid a "no show"

He was so awful to me during my appointment, I will never go back.

I'm only choosing one star because picking zero isn't an option. Dr. Bennett's bedside manner is dismissive, rude, and condescending. He rushes through appointments and doesn't listen to patient concerns.- His appointment policies are an atrocity, plan to wait in a back room for at least 45 minutes- I tried to obtain labs only to find out they were never called in by his MA- No response to patient portal emails- His scheduler directed me to the wrong location; when I arrived 7 minutes late because I had to rush from one office to the other, they checked with him and he refused the appt despite the other location calling ahead to tell them what happened (I was forced to reschedule more than a month out despite having no medication)- You can spend hours/weeks waiting on his team for refills, labs, etc. - Demands his time be valued while devaluing the patient's time completely- The office marked an appointment I canceled in advance due to having Covid a "no show"

A great doctor very caring, helped me with all my problems. I would recommend him.

My first visit wasn't good. I thought he was arrogant and cold, but I thought I would give him another try so kept my second appointment. The second appoint was worse than the first. He read the notes from my first appointment on his computer in a mocking manner. I asked why he was minimizing what had happened to me in the past due to this PMR I have, and no apology, says he was just reading. He has not helped me other than refilling my prednisone and I have not intention of letting him be little me again, and I am not going back to see him or his assistant.