Simonmed Imaging - Biltmore's Online Review Report Card
Simonmed Imaging - Biltmore
4.1
Average Star Rating
1452
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Simonmed Imaging - Biltmore's Reviews
Excellent customer service. Fast service.
Though there were many patients waiting for their appointments., the waiting room was set up so that chairs were separated from each other. My info was taken on arrival and once it was my turn to receive the CT scan, I was treated respectively and the procedure went quickly.
I had a breast cancer screening appointment in the afternoon. No, I was not looking forward to having my flesh squished by a machine but I was delighted by the convenient Biltmore location of the office to my home. Everything went smoothly and the conditions seemed professional but I felt strong judgment for being non-white. I observed tense reactions to my friendly smile and greeting while other fairer complected people were greeted more graciously and enthusiastically. It became clear to me that common courtesies were extended to some patients and not to others. I hope my test result is impartial and my fear of unfairness is unwarranted.
Muy buen cervicio
Front office staff were clearly lacking customer service skills. Radiologist was good and explained things well
Quick, friendly
Check in and service was exceptional. Very clean and using all Covid protocols.
The receptionist both were kind to us. The radiologist who saw us was patient with my crying and uncooperative toddler. Finally my toddler calmed down and the radiologist was quick and took the image needed.
Friendly staff.
The Lady at the front desk told me that I have to fasting then I found out I didn’t have to fasting. Please tell them their job is just to make appointments. Thank You.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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