Tatum Eyecare's Online Review Report Card
4.7
Average Star Rating
222
Total Reviews
17
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Tatum Eye Care received 97% positive reviews, with patients frequently praising the doctors' thoroughness, professionalism, and friendly staff. However, there were 3% negative reviews, primarily complaining about pricing issues, insurance discrepancies, and front desk communication. Overall, the practice is highly regarded for its quality care, though billing transparency could be improved.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Tatum Eyecare's Reviews
Very organized, modern equipment, very friendly, and they seem to know what they're doing.
Should have come here years ago. My previous provider retired and the doctor that took over that practice was chronically late, upwards of an hour waiting around each visit. Dr. Houle was very personable and got me a new eyeglass prescription in a timely fashion. Reasonably priced too! Thanks so much.
I called to make an appointment and I was informed I could fill out my registration paperwork in-office if I arrived 15 minutes prior. I was agreeable to this. This organization then proceeded to embark on a ruthless and relentless pursuit to harass me via numerous communication mediums (Text, email) with an unacceptable number of communications disseminated in a short period of time and no option to unsubscribe and these were very much perceived as harassment. I have personally never experienced anything like this behavior from any medical practice or licensed practitioner before. If you chose to seek care here, I would encourage you to limit the amount of information you share and refrain from providing multiple ways to contact you.
From the eye doctors to the customers service upfront, nothing but fantastic service. I will continue to go there.
I waited to write this until my 2nd visit. I can't say enough nice things about Dr. Wong and every staff member I interacted with across both visits. TLDR: I highly recommend! The details: Surely, I don't have the most complicated vision needs. But, many years ago, a doctor described my optic nerves as "gnarly." She was a great doc and provided great care. I was sad when she retired. I spent years searching for care as competent and never found one until I chanced upon Dr. Wong at Tatum Eye Care. She is thorough, polite, and professional. Plus: she listens and doesn't diminish anything I bring up. She addressed all of my concerns and communicated in plain language instead of "doctor speak." I'm so happy to have finally found a trustworthy professional to care for my vision needs. Hopefully, for many years to come.
I was visiting from out of town and had an issue with my glasses. I called ahead and spoke to Payton and she said come right down. Jenny replaced my nose pads and got me back up and running in no time! Thank you, ladies!
This place is wonderful! If you have eyes, stop in for an eye inspection. Great experience! (Special thank you to Crystal in optics, Hannah in patient care, and to Erica and Jane at the front desk}
I recently saw these guys for an eye exam. I will never go anywhere else! Dr.Houle was absolutley amazing and thorough! She is so personable and got a perfect prescription for my reading/distance glasses. Monica Jacobsen helped me pick the frames afterwards - she was very nice and patient with me as I was taking forever to pick the frames. The place is very customer service oriented and you feel welcomed the minute you walk in. I highly recommend Tatu Eyecare!
Great place for an eye appointment. The whole staff is wonderful, but I would especially like to mention Lily and Jade for their professionalism and going above and beyond. I will definitely be bringing my family back and recommending Tatum Eye Care to everyone I know in the Phoenix area.
Jade and Lily were great and were able to help me save some money with my appointment. Also, Vince was able to make my lens fitted so I was able to walk out with glasses same-day. Thank you to everyone there!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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