Valley Hospital's Online Review Report Card
Valley Hospital
3.3
Average Star Rating
229
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Valley Hospital received 55.5% positive feedback, with patients praising the caring staff, life-changing experience, and comprehensive support. However, 44.5% of feedback was negative, primarily citing rude staff, poor management, and substandard facilities. Overall, while the hospital excels in providing dedicated care, it needs better time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Valley Hospital's Reviews
They get the 2nd star because the food was delicious. This place is tricky, some guy who looked like Spock from Star Trek was working for them as a cover to evaluate patients.
Reviewed On Google
I've had issues for a long time: substances, psychological and finally recognizing my psychiatric dilemmas. Consistently destroying and rebuilding my life over five decades seemed insurmountable this time. The staff and my fellow program participants have proven to be invaluable in helping me tackle this journey. Although having finished the program is commendable, it would not have been possible without the consistent and caring help of people like our outpatient coordinator Felicia and my group counselor Roland. There are so many names on the inpatient side that would be difficult to name them all. One person that woke me off of that ledge a few times was Amir. Thank you brother. Recovery resources are made available. It was up to me to use them. I recommend Valley Hospital for anyone starting or continuing on the recovery journey. - Dave A
Reviewed On Google
Great place to recover.
Reviewed On Google
Friendly and caring staff.
Reviewed On Google
Hands Down the BEST Behavioral Health Hospital and IOP Services in Arizona. I Could Use an Entire Page Just Naming Staff That Deserve Recognition but I Have to Mention IOP Staff Felicia and Ashley as They Have Been Extremely Instrumental in Helping Me Continue My Care after Impatient Discharge. Everyone From BHTs, Nurses, Therapists and Psychiatrists Truly Care About the Patients and Go Out of Their Way to Set Us Up for Success.
Reviewed On Google
Horrible hospital. Don’t go there is a waste of time, when you get out , you will need to go to other hospital, they didn’t help me they sent me home dizzy and throwing up more sick then when I went in
Reviewed On Google
The nurses seem to be on something they are always high
Reviewed On Google
I recently have had experience with Valley Hospital. Having had experience in the past with facilities similar to Valley I can undoubtedly say that Valley Hospital surpassed all of them. My interaction with Valley Hospital was a life-changing experience. Their personnel, Derek, Lawrence, and Nurse Jose are just a few of many who were kind and compassionate and made this time successful for me. Nurse Jose always took his time to make sure I had all of my proper medication. In the outpatient program, the facilitators provided the same excellent treatment that I received in 1 North. I thought Dora was one of the best therapists I have encountered in my many years working with facilities such as Valley Hospital. Her ability to take time to personalize her curriculum was off the charts. She had a very positive effect on my recovery, by making it simple, straightforward, and easy for me to take in. Mary, at the front desk, was informative and very welcoming. Nosar was always there to help. The quality of care, concern, and ability to provide the path to success are unmatched.
Reviewed On Google
It was horrible experience and some of the staff are so rude and mean ..had to listen to Racist rants from some of the people on the floor and they food is gross and shower had shower curtains with mold on them ..just overwhelming place if you have anxiety..don't cheek into this place ..but I would Like to say Connie and both Nicole's were so sweet nurse and I enjoy them on the floor .but the rest staff could care less cause the gossip about the patient or talk what they did before coming to work .that so unprofessional especially at your work place ..I was seeking help didn't expect my experience to be this way ...I would not recommend it to anyone ..rude place and all they do is make excuses when you try talk to patient advocated ...but mr.clifford the van driver he was so nice and deserve more pay .very amazing man he does his job well.
Reviewed On Google
I have completed inpatient and outpatient Over @ valley and I’m so grateful for there help it took me a few times to get it right and to understand the meaning of change Now I have a better lifestyle and life is hard we know this we face challenges And that’s ok too but now I’m 4 months sober and I stay connected outside the program because I want to stay sober my drug of choice was fentanyl and meth But thanks to valley I got the help I needed to sober up and learn how to stay sober because if it was easy I wouldn’t need the help but it’s not and we honestly no that I’m 33 years of age and I’m finally free from those drugs so this is to who is out there and is wondering we’re to go for help go to valley because they really care Special thanks to Felisha Ashley Marry Dora James and the rest of the staff inside in patent they really care so never give up on your self trust me I know that feeling and it’s a very dark place to be in that state of mind but I know that GoD loves me and I’m not alone Thank you valley for all your help 😇😇
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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