Valleywise Community Health Center-Mcdowell's Online Review Report Card

Doctor Thurman is the absolute best. She takes great care of my mom! We love her care!

I made appointment for lab and when I go in I had to wait 45 minutes to go in What’s point appointment for?

NEVER coming back! Experience was OK but the last few minutes before leaving I felt like I didnt get heard and not only that but ashamed for even asking more info about adhd and how can one get diagnosed and if they do it here. My doctor said, "Let me ask my manager." When he came back, he came in with his manager barging in, and asked, "You said you can't concentrate? Can you not remember?" No I can't. -explains why- "Then you need to try harder or use a planner." "Do you exercise? How's your diet? Maybe the junk food is not letting you concentrate, try exercising. Did you graduate high school?" Yes, but I barely pass because I couldn't concentrate. "Oh, then you don't have adhd because you graduated from high school." "Oh, Did something bad happen to you recently?" Yes, but I had my symptoms since childhood. "Maybe you have depression, but definitely not adhd because you pass high school." I just said ok whatever, at the moment, and after she left, I left home disappointed.

Excelente servicio el mejor

Today I want for cleaning my teeth I didn’t know that I was due a X-ray before cleaning my tooth and in my chart it didn’t say any thing about that , I sit in the waiting area and here ever thing that was discussing about me , yes I know because I herd my name, and that I canceled and I did not reschedule so I can’t do it today, I didn’t have no appointment for X-ray . Instead of come out to me and say this is what happened we’re sorry this is what happen sorry we need to do this before , you sit and discuss it do loud That I could say in the waiting area and herd then comes out with a big plastic smile on you face and yes I was told I have a appointment for one pm and I should be there for 12:45 and when I get their it was close for lunch .special thanks to Maria who take the time to explain to me what was going on which is no fault of mine I only show for cleaning my tooth

When going into the clinic, I felt immediately at ease as Arielle was able to assist me in not only getting set up with health care needs the first time but second time already even remembered me as rapport was built. I felt finally a person in the field that cares instead of always being brushed off and rushed. If everyone else can be trained to be like Arielle, it would make healthcare have a better reputation. It took a lot for me to even make an appt as no one likes to go to the doctors but she has definitely made it so much nicer! Hire more people like her!

Sadly, I moved from another state and sought medical care here. Everything was fine until the doctor I was seeing left the practice to move out of state. Someone changed communication settings in mychart. I started missing appointments and messages. The provider wasn’t available for my appointment on 4/12. I rescheduled for telemedicine on the 18th but it was an in office appointment. I called 30 minutes after this appointment to see what was going on and I was told it wasn’t scheduled for telemedicine. They had the nerve to go in mychart and leave “notes and remarks”. At this point all I can say is this place is about money and greed. If you want to make comments in mychart also comment that you are incompetent to treat me like a human! This is a really sad place to seek treatment. Best of luck, they created other situations for me with medical care that make me really sad now.

Watch out if you are transgender. I have been taking a total of 8mg a day of Estradiol (Estrace). Then I see this PA Connor J McIntyre for the first time, he runs labs and saw that my estrogen levels were over 600. Now he wants to lower my dose to only 4 mg total a day. So ladies if your looking for serious transformation and breast growth, stear clear of Connor. He is clearly not an endocrinologist and is in the dark for MTF transgender hormones regime.

Awesome staff Dr Nicole Thurman is the best

In the years I have been going there, I have never once seen an actual doctor. They have no overall quality of care, and even the PA you're assigned to drop like flies and there's no way to establish any relationship with anyone if you need ACTUAL medical care. I even had to buy my own crutches after 2 years of them dragging their feet. (I need a double hip replacement, mind you). Now, they are refusing to refill life-saving meds because I could not get anyone to reschedule a follow-up after the last PA bailed. It's time to look for a malpractice lawyer and somewhere else to go. I'd rather be sick than deal with these people any longer.