Central Scottsdale Assisted Living By Md Senior Living's Online Review Report Card

Highly disappointed. Don't let the beautiful home or it being owned by doctors fool you. Since 2021 frequent staff changes, not enough staff, staff does not know how to properly lift residents, terrible food, medications poorly managed, and residents lacked stimulation and activities. You would think a doctor owned facility would have properly trained staff and a nutritionist and meticulous oversight.

Highly disappointed. Don't let the beautiful home or it being owned by doctors fool you. Since 2021 frequent staff changes, not enough staff, staff does not know how to properly lift residents, terrible food, medications poorly managed, and residents lacked stimulation and activities. You would think a doctor owned facility would have properly trained staff and a nutritionist and meticulous oversight.

The food is pretty bad , all processed canned or frozen meals. Not at all meeting seniors nutritional needs. In dire need of a skilled nutritionist to plan their meals Pretty old couches making the seniors sink and slouch while they spend all day sitting in them. New staff every 3-4 months making it hard for them to connect with the residents and their families.

My wife was diagnosed with younger onset dementia/Alzheimer's . It was difficult finding a care facility for someone in their early 50's. I visited almost every large/small facility in the Scottsdale area. Central Scottsdale Assisted Living was superior to any place in the area. My wife has now been in the home for almost 2 years. The staff/owners have treated her like family and provided a safe environment. I highly recommend Central Scottsdale Assisted Living.

The staff have been so wonderful in caring for my father. He arrived with Dementia, COPD & other medical issues from a large Memory Care Facility. Anna & Joe have been instrumental in giving my dad the complex care he required. Home cooked meals individual attention and loving care is just what my dad needed. The home is welcoming and beautiful. The bedrooms are private & cozy. I worked with Diana who is the owner of the group home. She’s very kind & compassionate. I wish we had placed my father at Central Scottsdale Assisted Living Group Home from the very beginning of his journey.

Diana and her staff are very professional and offer excellent care during the time that we use their facility. Best facility in the Phoenix area.

My mother has been a resident at Central Scottsdale Assisted Living for over 5 years. The care she receives there is unsurpassed. The caretakers and the family who run the home are kind and loving to all the residents. The food is lovely and there are a variety of parties as well as entertainment both weekly and seasonal. Tge home is beautiful and in a quiet, nice neighborhood. We are blessed to have found such a nice home for my 100 year-old mother.

My mother lived at the Central Scottsdale Assisted Living care home for over four years. Throughout this time my family and I were very grateful for the excellent care she received. During our first meeting with the owners, Diana and Ted demonstrated their professionalism and experience with eldercare. Most importantly, their heart for the business and for the residents who live in their home was evident. They assisted with my mother’s initial transition to their home, welcoming her and helping her to feel comfortable. As the symptoms of her dementia/Alzheimer’s condition progressed, they adapted her care as necessary and with expertise. I especially appreciated Diana’s proactive communication with me and I felt very comfortable asking questions and raising any concerns that arose throughout the various stages of my mother’s health during this time. Despite the inevitable physical decline involved with her condition, visiting my mother was a positive experience because I witnessed how well she was being taken care of both physically and emotionally: mindy, body, and spirit. I often commented that she was in a “bubble of love” at the CSAL home. Every aspect of care met an excellent standard including: the cleanliness of the home, the appetizing meals residents receive, gentle assistance with hygiene and personal needs, and overall health/medical management. Equally important, was that her care was delivered with kindness, respect, and love. Central Scottsdale Assisted Living gets it right with both the big things and the little things. The smiles my mother received from her wonderful caregivers meant the world to me. Other touches such as flowers on Valentine’s Day or weekly activities with music or art enriched my mother’s experience. In the last several months of my mother’s life, CSAL welcomed the integration of hospice services which allowed for my mother to have peace and comfort in her final days. It’s quite a blessing to be able to say that my mother’s surroundings and care helped bring joy and love into her life, to the very end. My family appreciates this more than words can say.

Great facility. Clean and accommodating. Everyone at Central Scottsdale Assisted Living put a lot of care in the work they do.

We live far away and were very fortunate to place Ruth in this excellent facility, with an extraordinary staff, delicious home-cooked meals, the highest standards and professionalism, and an amazing culture of caring for elders as revered members of their family. Each resident receives individual care and attention to live as fully and comfortably as they can, and the staff looks for every opportunity to stimulate and enhance the daily lives of the residents. The continuity and abilities of the caregivers allow any illnesses or declines to be identified very early and acted on before they become more serious—this is enormously important. With timely and thorough communications, and the capability to adjust for Ruth’s needs as she declined and through hospice, Central Scottsdale gave us peace of mind and provided Ruth a wonderful home. --Merrill and Nancy