Dentistry Of Old Town Scottsdale's Online Review Report Card
Dentistry Of Old Town Scottsdale
4.7
Average Star Rating
1173
Total Reviews
61
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Dentistry of Old Town Scottsdale received 92.6% positive feedback, with patients praising the friendly staff, professionalism, and efficient service. However, 7.4% of the feedback was negative, primarily citing billing issues, lack of communication, and overcharging. Overall, the practice is appreciated for its high-quality dental care yet needs improved transparency in billing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Dentistry Of Old Town Scottsdale's Reviews
What an amazing experience! I've been coming to Dentistry of Old Town Scottsdale for my dental visits, and they always manage to make what could easily be a stressful experience feel pleasant, comfortable, and completely stress-free. From the moment I walk in, I feel welcomed and taken care of. The atmosphere is warm and inviting, and the staff is always so kind and personable. I really appreciate how they take the time to make me feel comfortable rather than making the visit feel rushed or clinical. Dental appointments aren't necessarily something most people look forward to, but when you have a team that genuinely cares about your experience, it makes such a difference. I always leave feeling like I was in good hands, and that peace of mind is priceless. I'm so happy to have found a dental office where I feel comfortable and genuinely enjoy coming back to. If you're someone who gets a little anxious about dental visits, I definitely recommend giving Dentistry of Old Town Scottsdale a try. They truly make the whole experience feel easy, welcoming, and stress-free!
Dr. Brittain is a kind, excellent dentist. Great office team, too! I am so glad I was referred here! Lisa Hill
Great people, great place to keep your smile shining.
The office staff are nice professional and explain everything they’re doing clearly. Dr. Brittain helped me understand my X-rays and gave me assurance my teeth were in good hands. I’m so happy to have found a great dentist.
After years of dental anxiety, Dentistry of Old Town has truly been a godsend. The doctors and hygienists are always incredibly gentle, patient, and take the time to listen to and address any concerns, which has made such a difference in my experience with dental care. Even though the office is always busy, scheduling has never been an issue, and I have never once felt rushed through an appointment. Everyone is kind, attentive, and genuinely makes you feel comfortable and cared for. I'm so grateful to have found a dental office I can trust and actually feel at ease going to. Highly recommend!
Receptionist with pixie cut was very unfriendly and stern. However, everyone else was great, Giselle did a phenomenal job on my x-rays and was very informative and Angie took great care of me with a light hand.
First time visit and everything went smooth. Would come back and recommend them to anyone looking for dental care services. Edit: They do not do sandblasting or air abrasion for older Porcelain veneers. This was told to me during visit, but the dentist said he still could rebond. I asked if I should go somewhere else and he said no he could fix it. The rebond only lasted about a 2 months. I was not warned that it was only a temporary fix.
Dr Brittain totally missed a problem I had with a back tooth. It got infected and had to be extracted. I went to VEOS, they were great. I found another dentist to do the bridge. All this office cares about is making money by telling you that you need procedures that you don't. No one even introduces themselves. Very impersonal.
Poor experience and I personally will never go back.
Very happy with my care. They asked what my concerns and goals were. The doctor was very professional and friendly. My main concern is keeping the health and longevity of my smile and they seem like they’re on the same page.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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