Keri Wong's Online Review Report Card

The office staff was rude and didn’t bother to get my records from my other urologist. The Dr was worse! The surgery only lasted 2 years!! Back to having a posterior prolapse!! Find someone that cares!! If I could give her a big ZERO or a minus, I would. No bedside manner at all either!!!

Dr. Wong performed a laparoscopic Sacral Colcopexy in March 2020 to correct my pelvic organ prolapse which I had suffered from for 20+ years. I was very leery of having surgery, and it took me nearly a year after first seeing Dr. Wong to decide to have it done, but now I can say it was one of the best decisions I have ever made! Dr. Wong was always pleasant, answered all my questions, and was a very competent surgeon. She and her staff were professional, knowledgeable and friendly. I have healed quickly, and this surgery has changed my life. Years of pessaries, pads, and having to know where the closest bathroom is no longer dominates my life! I am 66 years old, and have been able to resume an active lifestyle which I had slowly lost over the years. Thank you, Dr. Wong!

Dr. Wong performed a laparoscopic Sacral Colcopexy in March 2020 to correct my pelvic organ prolapse which I had suffered from for 20+ years. I was very leery of having surgery, and it took me nearly a year after first seeing Dr. Wong to decide to have it done, but now I can say it was one of the best decisions I have ever made! Dr. Wong was always pleasant, answered all my questions, and was a very competent surgeon. She and her staff were professional, knowledgeable and friendly. I have healed quickly, and this surgery has changed my life. Years of pessaries, pads, and having to know where the closest bathroom is no longer dominates my life! I am 66 years old, and have been able to resume an active lifestyle which I had slowly lost over the years. Thank you, Dr. Wong!

Thank you for listening to my symptoms! You are my favorite new person today! Thank you thank you thank you ??

Wish I could give negative 5 million stars!! Today was the most exasperating experience I've ever encountered with a healthcare provider. My scheduled appointment was 11:15 A.M. and after waiting an hour and 45 minutes I was finally escorted to an examining room. After waiting another 15 minutes, someone came in wheeling a portable ultrasound device and announced she was doing an ultrasound to see how well I emptied my bladder a few minutes ago. I am formed her that I had not used the bathroom in several hours and that my bladder functions properly it just needs to be "lifted" back into place. She informed me she would have to tell the physicians assistant who would be coming in to speak to me. I was taken aback because I was supposed to see Dr Keri Wong, about scheduling my surgery to correct this very serious situation I'm dealing with at the present time. I showed the "technician" (if that's what she was because she never informed me if she had the proper training to use the ultrasound equipment because quite frankly she seemed oblivious) a photo of the severity of my problem and that I needed immediate attention. Her reply, "we see this all the time". I told her I did not wait two hours to "talk" to a PA. When I made the appointment I was told Dr. Wong would be scheduling surgery and that the purpose of my appointment was to discuss surgery that I so desperately need. This so-called technician looked at me with a blank stare. No response. The only person in the office who appeared to be competent was a young girl named Ashley, at the reception desk, who is very kind. The rest of the staff is oblivious, incompetent and very unfriendly, as stated in many reviews here on this site. I decided to leave and will find another doctor because I will not deal with the total incompetence and lack of understanding. And waiting two hours is ridiculous! If you show up two hours late to a doctor appointment, you will be charged a no-show fee and they will not see you. Who do they think they are keeping patients waiting for two hours! They need to come down to earth and realize that my time is just as valuable as theirs - they are not God!! They really need to get their act together because I spoke to people in the waiting room whose appointments were 15 minutes to thirty minutes to 45 minutes after mine, And they were called in before me but many of them said they had waited over an hour. I don't know how they stay in business - they appear to be totally incompetent and I told them they better not dare bill my insurance company because I was not seen by a doctor or anyone else. And by the way, I snapped a few photos of the examining room that show very unsanitary conditions. Frankly, they did me a favor by forcing me to find another doctor. Stay away stay away stay away

Dr. Wong performed a Cystocele, Rectocele, and Hysterectomy on me in March 2018. She was friendly, took time to explain everything at all my appointments and answer all my questions. I found her to be a great surgeon. I have already recommended her to others. She performed this surgery robotically and that's the way to go! I am healing well. I have found her staff to be efficient and friendly.

No likelihood Dr. Keri Wong has a terrible bedside manner. No compassion, in a hurry and not interested. I would highly not recommend her. The staff can not take a phone message nor return a call and it is up to the patient to continually contact the office over and over to convey a message and then no one gets back to you. Dr. Wong actually got mad at me when I asked for another free sample of a $450. 00 hormone prescription that I could not afford. Never would I let her do my bladder lif

Horrible office staff and doctor. I went in for vaginal itching, burning, and pain after sex. She told me that she is only a PART gynecologist and PART Urologist so she doesn't know everything in both fields. Well she did a pelvic exam and only tested for 3 STDs and not for any infections of the vagina. They never called me to let me know any of the results. So I could still have an infection, I am suffering and this was a complete waste of my time!! Save your time and go to a REAL gynogologist!

Dr. Wong is my favorite doctor. She is so kind and genuine. Each time I go to her, she listens to my every problem and does her best to help me as much as she can.

The two times I have met with Dr. Wong have been good experiences. She is kind and attentive.