Orthoarizona Pinnacle Pain - Scottsdale's Online Review Report Card
Orthoarizona Pinnacle Pain - Scottsdale
4.9
Average Star Rating
1214
Total Reviews
149
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Pinnacle Pain and Spine received 96.2% positive feedback, with patients praising the professionalism, knowledgeable staff, and their compassionate care. However, 3.8% of the feedback was negative, primarily citing poor communication and appointment scheduling issues. Overall, the practice is highly valued for its effective and supportive pain management yet it needs better communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Orthoarizona Pinnacle Pain - Scottsdale's Reviews
Emma is very nice and professional. She honestly seems to care about the patients she sees. I was a little disappointed about the wait. Poor ratio of 45 minutes in the waiting room to 15 minutes of face to face time.
Seems to know what he's doing.
Jessica Byrd was very attentive and listened to my concerns and health. She took immediate action to help me. I would see her again for my health care.
She’s great. Listens well and very smart
The staff is wonderful!! Emma got me in and out quickly and I’m happy to say will be have my procedure soon!!
Very good care. Highly recommend!
Everything went well. I was very happy with the service I received. Listened to me, and asked the right questions.
Dr Duhon is second to none... wonderful care and staff.
I absolutely love Jessica! She is an amazing NP! Extremely knowledgeable and super friendly. I have however had a hard time getting ahold of her assistant. I’ll leave a message, and don’t hear back for a week or longer. This has happened 3 separate times over the past 8 months. Perhaps they are understaffed?
We followed Dr. Duhan to have him replace my husband's second knee as we were very pleased with the results of the first knee surgery. Dr. Duhan listens to his patients and creates a trusting relationship while in his care by explaining everything to the family as well.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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