Philip Pepple's Online Review Report Card
Philip Pepple
4.9
Average Star Rating
13
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Review Summary
Arizona Premier Surgery received 92.3% positive feedback, with patients praising the doctors' professionalism, care, and thorough communication. However, 7.7% of the feedback was negative, primarily citing poor office staff responsiveness and unaddressed concerns. Overall, the practice is valued for its exceptional medical expertise, yet needs better communication and staff attentiveness.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Philip Pepple's Reviews
Great doctor! Very patient and knowledgeable. Appreciative of his work. I recovered in no time.
Dr. Pepple is amazing. He’s very knowledgeable and straight to the point. He tells you in detail what his plan is and ensures you know what to expect. He doesn’t sugar coat it or keep you in the dark. I felt very confident in his work by his demeanor and why he carries himself. My only let down, and the reason for a 4 star rating, is that his office staff has much to be desired. Post-surgery I had a few concerns that I called their office to discuss. The call routing to an MA had me leave a voicemail which was never returned. When I did finally speak to someone, my concerns were not addressed. Days later, when I called again, I was able to have someone listen and was advised to send photos and I would receive a call back. No call came. Lastly, on the day of my follow-up appointment, when I met first with an MA - she said (and I quote) “I see here you had called in with some complaints this week.” No, I did not call with complaints. I called with CONCERNS. Very unprofessional.
Dr Pebble is fantastic and with a wonderful bedside manner. He is friendly and direct.
Dr. Pepple and Arizona Premier Surgery are both Five Star imo Dr. Pepple completed a very complex surgery for me. I Thank God He was my surgeon! He is old school in all the good ways. He was very ‘caring and carefully explained everything. Also he is Very Humble! Dr. Pepple and Staff were there for me the entire time. My recovery process was successfully completed with no complications. I want to thank Dr. Pepple for his excellent work. His staff is top notch. I highly recommend him.
I cannot praise Dr Pepple enough for meticulously completing a very challenging surgery that many other surgeons could not have. His expertise in transplants has raised him to the next level of surgical expertise. He is the surgeon that other surgeons and physicians choose for themselves, so you have some idea of how impressive his skills are. If it wasn’t for him, I would have had to undergone a much more invasive gallbladder surgery...he is that good! Dr Pepple is a first-choice ranking surgeon...I was so fortunate that he was the one with me in the OR, for it was him that made all the difference in my successful recovery. He is top-notch all the way! I can’t thank you enough, Dr Pepple!
To the point. Dr. Pepple and his staff at Arizona Premier Surgery truly deserve my 5 star review. From being able to fill in all my 'first time' forms from home through the patient portal, to the friendly and caring office staff, and especially Dr. Pepple's "bedside manner" in the office and pre and post op visits, all top drawer. And of course the total success of the op was job 1. Even a billing issue from the op but not related to his procedure or office billing was promptly addressed and professionally resolved. Well done! And thank you.
Excellent patient care, minimal wait time and great staff! Dr. Pepple, is caring and takes his time discussing your health and treatment options.
Very thorough and professional. Spent all the time I needed to describe my surgery and after care.
Dr. Pepple was my Surgeon for a very complicated surgery. He met with my family and explained everything in understandable terms and made me feel very much at ease about the upcoming procedure. He was at the hospital every day to monitor my progress and assure me everything was progressing as it should. Also, after surgery he explained everything that was accomplished to me and my family.
We would give Dr. Pepple 100 Stars if possible! He saw me right away after I was referred to him. Within 48 hours I was having my gallbladder removed by Dr. Pepple. He is quick to assess the situation, showed me exactly what has happened and how he is going to get me back to good health. I never doubted him or his team at Honor Health. Dr. Pepple is kind and considerate with a great sense of humor!! Don't hesitate here... Dr. Amini and Dr. Pepple and the whole staff are super great!!!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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