Scottsdale Eye Surgery Center's Online Review Report Card
Scottsdale Eye Surgery Center
3.7
Average Star Rating
81
Total Reviews
8
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Scottsdale Eye Surgery Center received 61% positive reviews, with patients frequently praising the professional staff, clean facilities, and quality care. However, there were 39% negative reviews, primarily criticizing long wait times, poor communication, and rude administration. Overall, the center is commended for its excellent medical staff, though management and scheduling need improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Scottsdale Eye Surgery Center's Reviews
Arrived 20 minutes early as instructed to wait in a lobby for over an hour to sign in only after approaching the front desk and asking will we be called any time soon... She responded we do have other patients none of which waited over an hour just to sign in... Be advised after waiting over an hour to sign in you will be waiting at least another hour to be spoken to again. At that time you will get a arm band where upon you return to wait for approximately an hour for them to call your name to go back again. Plan on an all day saga under the explanation we do have other patients. Summarized grossly overbooked That said... once you get to the back the staff are warm...and very caring ... the atmosphere is black and white in comparison. Bottom line.... it is both really terrible and very good. I recommend planning on an entire day event as we have been here for five hours and surgery has not even been started as of yet.
Reviewed On Google
It was the most disappointed I've ever been except for the passing of my wife three years ago.
Reviewed On Google
Very well maintained
Reviewed On Google
Excellent care! Been there a few times for different issues. Clean, organized, friendly...but most of all expert surgeons!
Reviewed On Yelp
Sydney A thank you for your outstanding dedication and kindness, you are an amazing nurse!!!!! AL
Reviewed On Google
Excellent attention! My thanks and congratulations to the staff, who are very professional.
Reviewed On Google
Yesterday I had cornea surgery performed by Dr. Tozer and from the moment I checked in I was treated so well by the entire staff. They are very thorough, professional and caring. The anesthesiologist, nurses made my procedure go well. I was a bit nervous and they put me at ease. Today I received a follow up call which was a very nice touch and I only have excellent things to say about the center.
Reviewed On Yelp
Had cataract surgery here on June 20th. I can't speak highly enough of this facility. Everyone treated me very well. The surgery went well. Special shout out to a nurse named "Kat" as she went above and beyond to help me remain calm. I was an extremely anxious patient but needlessly. This is a place that I highly recommend. I can see again!
Reviewed On Yelp
Excellent service
Reviewed On Google
I was told by the admissions office that I would not even remember the laser surgery, but that was not the case at all. I was also told the anesthesiologist would make sure I was comfortable and that was also not the case. The laser part was extremely uncomfortable and I am regretting that I chose the laser surgery at all.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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