Suzanne Skoog's Online Review Report Card

I attempted to start with Dr Skoog as a new patient based on a referral from my PCP. After waiting on hold twice (over 30 minutes each time); I finally spoke with scheduling. I spent 20 minutes setting up an account and giving them all my info - only to find out that the Doctor had NO availability within the next 3 months. Total waste of my time and terrible service. If patients are sick and looking for a specialist, you just can't treat them like this.

Dr Skoog is fine however her staff is probably the most incompetent group of people that you could ever possibly encounter with a doctors office. BEWARE of staff. Her staff has forced me to find another digestive care doctor.

Dr Skoog is a fake! She couldn't explain any of my symptoms. All she wanted to do was a colonoscopy. I went in complaining about abdominal pain, nausea, and exceptional weight loss. She said abdominal lumps are normal, everyone has them. She couldn't explain any other of my symptoms. Isn't this way we go to t a doctor. We want to figure out what's wrong with us? Instead, all she offers is a procedure? Her clinic notes were written horribly. Thats probably to cover up her idiocy? I presented a CT of my abdomen and she didn't know how to read it. It ha several areas of concern on it. Had another Dr appointment with her PA Leslie. I told her. She said she doesn't know how to read an image. She can only read the report. Digestive Health specialist on princess drive is a joke. You would be wasting your time and money, by going there! The worst two doctors imaginable. The two people shouldn't be in practice. They are very cold people.

Dr Skoog is a fake! She couldn't explain any of my symptoms. All she wanted to do was a colonoscopy. I went in complaining about abdominal pain, nausea, and exceptional weight loss. She said abdominal lumps are normal, everyone has them. She couldn't explain any other of my symptoms. Isn't this way we go to t a doctor. We want to figure out what's wrong with us? Instead, all she offers is a procedure? Her clinic notes were written horribly. Thats probably to cover up her idiocy? I presented a CT of my abdomen and she didn't know how to read it. It ha several areas of concern on it. Had another Dr appointment with her PA Leslie. I told her. She said she doesn't know how to read an image. she can only read the report. Digestive Health specialist on princess drive is a joke. You would be wasting your time and money, by going there! The worst two doctors imaginable.

She is a good listener. Her experience is highly rated. Makes everyone very comfortable.

Dr Skoog, was kind, listened, took her time to answer my questions and to address my health concerns. Ive recommended her to multiple people.

I was told I had Gerd. Went to a specialist at Banner Hospital who said I needed 2 other tests that weren't performed. Meanwhile, I was given a diet by Skoogs nurse so restrictive that I lost a large amount of weight. When I told her I couldn't live on that a restrictive diet, she asked me if she should call the suicide hotline for me!!!! A year laterThe Banner doctor said it was a diet from many years ago, ran the necessary tests I didn't get and said I did not have Gerd. Now I easily eat anything with no symptoms and a year later still trying to gain back weight. Nightmare experience.

both my mom and I use Dr. Skoog, been very happy with her, and the follow-up.

Dr. Skoog, I love she is a GREAT doctor, but her billing codes are over changing patients. First ,I feel that a good practice (That Cares ) would make sure their patients are fully aware of any changes that they could be responsible for due before their procedure. I am so disappointed with the not caring , or listening of her staff ... it's just really sad how people in the medical field have no compassion or caring . Well long story short my procedure was in 2017, and in June of 2018 receive a bill for over 1100.00. I thought it was a mistake. After the Merry-GO-ROUND they final stated it was a DIAGNOSTIC procedure not preventative due to having having polyps before. So, I'm very confused on the whole preventative of colon cancer. I have found and believe the billing coding has been done wrong and when trying to review it with them they shut me down, Coding colonoscopy records has always been a challenge when it comes to reporting the primary diagnosis for the account. All colonoscopy procedures are performed to look for potential malignancy and some coders think that all of these should be coded as screenings, code Z12.11. The coding advice for reporting screening vs. follow-up did not change with the implementation of ICD-10-CM. If the patient presents for a screening colonoscopy and a polyp or any other lesion/diagnosis is found, the primary diagnosis is still going to be Z12.11, Encounter for screening for malignant neoplasm of colon. The coder should also report the polyp or findings as additional diagnosis codes. When a screening colonoscopy is performed, the screening code would be reported regardless of the findings during the exam or other procedures performed due to the findings. Surveillance is often used to describe the visit for the colonoscopy. If a patient has had previous removal of colon polyps a few years ago, and is now presenting for surveillance colonoscopy to look for any additional polyps or recurrence of the polyp this is coded with Z12.11, Encounter for screening for malignant neoplasm of colon as the first listed code. Surveillance colonoscopies are still screenings. However, the coder must be cautious as sometimes the physician will document “surveillance” colonoscopy when in fact what he is performing is a follow-up colonoscopy. Read and be guided by all of the information within the medical record. Follow-up examination is typically performed when a patient has been found on previous exam to have a potentially malignant neoplasm or lesion that is suspicious for malignant transformation. A patient that had colonoscopy a few months ago with polypectomy, for adenomatous polyp, returns for follow-up examination to look for recurrence would be coded as a follow-up examination with Z09, Encounter for follow-up examination after completed treatment for conditions other than malignant neoplasm. If the follow-up is being performed after removal of malignancy, then Z08, Encounter for follow-up examination after completed treatment for malignant neoplasm would be reported as the first listed code.

I would give 0 stars if I could - Apparently I had a bill for my copay in collections of $25. I did not know this because I never received a bill so how do I pay if I never received a bill...I had something lodged in my esophagus, the practice was more worried about that $25 than seeing me as patient and helping me with my problem even when I said I would pay it when I arrived. Of course - they don't give a damn about their patients and providing the care they need - only money.