Express Urgent Care Surprise's Online Review Report Card
Express Urgent Care Surprise
3.2
Average Star Rating
160
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Express Urgent Care Surprise's Reviews
A great place. Doctors and staff are wonderful.
I would recommend going to a different urgent care.
I went in on 5/1/23 after work for allergy related sinus and ear infection symptoms. The staff as soon as I walked in the front door was a great start. I saw NP Perez and she was very friendly, listened and addressed all my concerns, patient, but most of all compassionate. The staff goes above and beyond! Great job! And thank u for your help!
Everyone was very friendly, the PA did a great job, was able to take care of my medial issue. Highly recommend Mike Glassmann
Lack of owning responsibility in the billing department . Stay far away they will not bill you correctly or file paperwork correctly in a timely matter, blame you and then send your file to collections knowing that they are the ones in the wrong what a joke. The manager doesn't ever answer his phone either so good luck trying to report an incompetent employee!!! Nora might. No Nora is the rudest person in the entire company with no respect for herself or other people.
Absolutely a waste of time. Provider doesn’t listen to you. Go somewhere else
Came into this establishment because my son was having a tummy ache. Was welcomed in by a friendly Latina. Took my information and they were able to see my son fairly quick. Fast friendly. They truly seemed empathetic to my sons needs. Will be making this my go to urgent care.
I have always received great care here for my family. Maria was very helpful and nice!
Not efficient at all, run on whatever time they want knowing that no one is in the lobby waiting, And Will make up just about any lie to turn you away
As a parent I can honestly say I have never seen a “physician“ turn a patient away, I’ve never seen a physician refuse care to a patient let alone a patient whom won’t comply with control, not a prescribed service or procedural instruction, nor anything to do with actual healthcare, but control… this physician only cared that she was in control of all aspects of the visit and it’s narrative including malice… the physician, not only to turned away a child with a serious infection, but made issue over the fact we would not allow the desk attendant to keep the social security number associated with our policy on her “sticky note” directly violating numerous laws… simply put… unless you are willing to be misdiagnosed and have the physician refuse care while compromising your identity, records and privacy there’s no need to subject yourself to the blatant abuse and mistreatment of patients here!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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