American Vision Partners's Online Review Report Card
American Vision Partners
4.2
Average Star Rating
197
Total Reviews
135
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The Barnet Dulaney Perkins Eye Center received 70% positive reviews, with patients frequently praising the professionalism, compassion, and thorough care. However, there were 30% negative reviews, primarily criticizing billing issues, unprofessional staff, and long wait times. Overall, the practice is recognized for its comprehensive eye care, but billing and communication need improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of American Vision Partners's Reviews
This company takes advantage os seniors as reflected by their incompetent billing department. They sent me a bill for over $500 for glasses I had already paid for. CSR Vasti barely spoke english and when I asked for her supervisor named Valerie I got no return call. They were unapoligetic for their error. Plenty of other vision providers in the Phoenix area....stay away from this company!
Quick, efficient and professional appointment. Dr. Olivetti is the best!
The waiting period was very long to see the specialist. The 2hr waiting period included 2 tests prior to seeing the specialist. Aside from that, staff was nice.
My experience at the center was very pleasant. However, they did tell me that driving home wouldn’t be a problem after they dilated my eyes. Not true. It was a huge problem for me.
Well organized. Wait time was short. All employees were polite, respectful and did their required job. No complaints. Would recommend this office for eye care.
Very good. The Doctor was very professional.
In the two years I have been going to BDP, I have seen two retinal specialists, one corneal specialist for a corneal transplant, several other ophthalmologists, and multiple optometrists. I have found them all to be uniformly excellent.
I've used AVP for years and recently had cataract surgery. They are experts and can be trusted.
If you want doctors who care and get excellent results .. Barnet-Dulaney-Perkins is the place to go. Dr Brian Stephens has made my dry eyes better than anyone ever has. He listens carefully, then comes up with a game plan. Personalized care that works! He’s the best. 👍👍
My insurance has a $20 co-pay, which is fine. Dr Horseman spent less than 2 minutes with me. That's baloney.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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