Western Dental & Orthodontics's Online Review Report Card
Western Dental & Orthodontics
3.9
Average Star Rating
590
Total Reviews
33
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Western Dental in Tempe received 72.2% positive feedback, with patients praising the friendly staff, knowledgeable doctors, and efficient service. However, 27.8% of the feedback was negative, primarily citing long wait times, poor communication, and insurance issues. Overall, the practice is appreciated for its patient care but could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Western Dental & Orthodontics's Reviews
I had a wonderful experience at the tempe office, veronica made the check in process smooth and went over the cost with me until I was satisfied and I appreciate her patience. The xrays went by fast and I hadnt had any in a long time so I appreciate the back office for their support as well. I was able to get my cleaning the same day, thank you to the tempe staff I will see you guys in 6 months!
Reviewed On Google
I’ve had my teeth cleaned here before 6 months ago. Had an appt scheduled for 3 weeks ago for a 6 month cleaning and they canceled on me the day before cause they didn’t have a dentist scheduled the day of my cleaning. They rescheduled with me. Called me yesterday to cancel my appt cause they over booked and said Saturdays are so busy and I might not be able to be seen, mind you they scheduled this appt. I get here today they tell me I was put under as a new patient and won’t be getting my teeth cleaned today and was only going to have a 15 consultation appt. Again mind you they scheduled all this. No attempts to fix the situation were made nor did they apologize for wasting my time. Odd situation.
Reviewed On Google
Everyone was absolutely amazing. I had a bad experience with Western dental many years ago, but this office has changed my Outlook. They have a forever patient.I love all the staff and the Dr is absolutely fantastic
Reviewed On Google
I had a really positive experience thank you so much!
Reviewed On Google
The staff at Western dental in Tempe are amazing… Very friendly made me feel very comfortable and felt like they were my family… I appreciate them so much and the care and concern that they gave me during my treatment… You go teen western dental
Reviewed On Google
Very hsppybwith the service ❤️ lisa very kind!!
Reviewed On Google
Staff is very kind
Reviewed On Google
I can’t say enough Cynthia and Lisa are the best! Gave us so much information and made our experience at the dentist amazing. I would recommend this place to family and friends!!! I definitely love it here!
Reviewed On Google
Great assistance. Went for a cleanup!!
Reviewed On Google
Very nice and clean facility. The staff has very great hospitality and Lisa one of the techs was very accommodating to my mother which was in a wheelchair she went over and beyond to make sure she was comfortable with the x-rays.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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