Arizona Eye Consultants - West Office's Online Review Report Card

Tank you professional.people.and.helpful

Extremely caring attendants Love Dr concern with me as an individual n promptness!

I like that I didn't have to wait a long time to be seen. The appointment went smoothly.

Angie at the front desk was rude. She was talking way too fast. After I told her that she was talking so fast that I couldn't even understand her, she started acting like I didn't exist. Dr. Perez was pretty awesome though.

My first and last appointment with AZEC happened today 11/16/23. The waiting room in the lobby area was packed, and everyone had to wait a good 45 minutes to an hour or more to be called. After waiting 45 minutes, I was just getting up to tell the receptionist I was leaving when my name was called. I walked down a short hall with the person who was going to take my vitals, and noticed right away that there was yet another waiting room down this hall packed to nearly overflowing with people. I asked the orderly if I was going to be able to see Dr. Jenson right away, but was told that were "a couple of people ahead" of me. I decided to leave. This place isn't about providing quality eye care to patients, it's about the ophthalmologists in residence there making a profit, making you wait. No one should ever have to wait more than half an hour past one's appointment time to be seen by the doctor.

All I can say from my experience is the staff and eye doctor was very nice and professional .

All went very well. Dr. Kartchner was very professional and courteous as well as the staff.

Everyone is very courteous and helpful treats my mother with lots of care all the time. Thank you

The entire staff is caring, professional and efficient. I always feel welcomed and the office is very comfortable, not sterile/cold.

Professional knowledgeable an extra shout out to Lorraine at the reception desk. She made our experience great. All the others are great too but she went above the norm.