Duane Dyson's Online Review Report Card

Awful. My husband and I both felt rushed by Dr. Dyson and if we asked a question, he answered us like we were idiots. He doesn’t treat children as individuals… he has a one size fits all type of plan and we did not connect with his practices. He wants you to make additional pointless appointments so he can bank on more copayments from his patients.

He always gives my child the best care and attention for his yearly checkups going on 6 years now and counting! Our experience with Dr.Dyson is that he takes his time to listen to our concerns and is very informative in ways that will help my son be successful. He truly wants the best for my son and not just through health but through life itself and We couldn’t say thank you enough. Negative Reviews about Staff shouldn’t take away of how Incredible we believe Dr. Dyson to be as a Pediatrician. Have a blessed day I hope this review helps!

Rushed, and I feel like I'm a bother if I ask a question.

Dr. Dyson was awesome, but his staff was horrendous. After explaining that our insurance disnt cover well-child and the billing staff agreeing to bill out the visit diffrently, we found out later that they did bill it as well-child! Plus, at the time, the staff barely spoke English, it was annoying and our first visit was our last.

Dyson has been our pediatrician for about 9 yrs. He treats the kids as if they are is own. Staff are welcoming and kind, as well as exam rooms. Lobby has a huge TV and decorated for kids! There now is a female doctor, Elizabeth Altimore who is great. My girls feel very comfortable going to see either doc. 5 stars!

I had a great first experience with the doct , looking forward to the rest with the baby

Dr. Dyson is always easy to approach with my questions and always knowledgeable. I feel 100% confident in his skills, abilities and analysis. When there is an issue with my children that requires extra attention, Dr. Dyson knows what to do and his reaction is always calm and never makes me feel uneasy. He was able to recognize early that my son needs glasses. When we met with the optometrist she said it was great it was caught early because it could be corrected and he will possibly be out of glasses by next year. Dr. Dyson goes the EXTRA mile and calls after hours to ensure our kiddos are good after they receive a set of shots. Dr. Dyson is the best doctor, I recommend him to everyone I know, if you don't see him you may be doing your children a disservice!

DonDr. Dyson is a nice indivisual. This is just a perfect example of how a staff can affect a doctors reputation. They were never inviting. The turn over rate was ridiculous. Couldn't create any familiarity with staff because they were always new. Another big problem was how We would show up for appointment and they never even bothered to call and cancel appointment because they were out of vaccine or flu shot. Dr. Dyson on is very quick and you feel rushed.

Dr Dyson and is staff is excellent. He will call to follow up after the visit which is generally not done by the doc himself. He is thorough and cares about his patients.

We were with Dr. Dyson for 4 years or so. They used to be wonderful: spend time with parents and patients, getting to know the families and being attentive to them. Now the place is unrecognizable. Their stuff has changed entirely and the amazing personnel they used to have is all gone. The pediatrician does not seem to care about anyone but himself. They used to know your child by name, call to follow up etc. Today, they have no idea who you are and do not remember (or care to check) anything, no matter how important (e.g., not asking anything about the diagnostic work that he referred us to do in a hospital after the previous visit; not caring to check their own records re medication allergies; sending you home without a prescription they were supposed to give you or forgetting to give you the visit summary sheet after a well being visit). For them to remember your kid's name, wishing you happy holidays or asking how was the trip for which you got those special shots? Check for medical information you asked about? Forget about those things. Spending time with each patient? No more. If we bring more than one kid for back to back well being checkups (scheduling separate appts for them, of course) they would essentially rash them in one 15-minute time slot without giving each kid the time they deserve.