Richard N Hess's Online Review Report Card

I had a breast lift and tummy tuck in Nov, 2022. Obesity in my youth and a pregnancy took their toll. Dr Hess was professional, answered all of my questions and my outcome was better than I expected. I knew I could always call and that was a blessing during the healing period. Dr. Hess never tried to “up sell” me and had a balanced view of what procedures made sense for me. I always felt like I was in capable hands.

Have you ever had a fear of going to see a plastic surgeon (for an issue that has caused you years of back pain and sexual harassment) and left feeling even worse about your body image than before you came in? Well, your fears can be realized with one visit to Dr. Hess. Yes, it was that bad. He was impatient, mean, and brazenly told me about the issues with my body. So humiliating. Once he was finished telling me about my issues, he told me health insurance likely wouldn't cover it, get dressed, and he walked out the door. I had no idea what was going on! After the trauma, I got dressed, came out and saw him and his assistant talking with sour faces looking at someone's chart. I could only wonder if it was mine. I couldn't think clearly enough to know where the exit door was. So I asked him where to go. He said in there. I wasn't sure which of the two doors he meant. He said "THERE!" I left in tears. Ladies, keep your dignity-avoid this doctor!

I returned to have surgery with Dr Hess because my past experience was good and I was greeted warmly after a break of 30 years. Dr Hess is very personable and the staff are all friendly and helpful. Everything was very well explained beforehand and I have received great follow-up.

Dr Hess was my surgeon 30 years ago and I was so happy to find that he was still in practice when I decided that I needed some 'refreshing." He and his staff are very warm and welcoming. All of my questions and concerns were answered. Follow-up care has been very attentive. If I decide that I want to have anything else done, I know where I am going.

Dr. Hess was a pleasure to work with and I’m extremely happy with my results. The staff is friendly and always willing to work with your schedule. I had a very positive experience.

After 15 years post mastectomy, I came to Dr. Hess for implant replacement. First, Dr. Hess accepts insurance and Medicare for this!! Not common among plastic surgeons. Fantastic outcome, and I will be going back for a facelift. Dr. Hess is professional and personable, willing to take time and answer questions. Highly recommend him.

Thank you for opening my eyes, Dr. Hess - literally! My blepharoplasty procedure was all I hoped for - fast, successful, and with local anesthesia, very affordable. Dr. Hess and his staff were great, healing was quick, and within a couple months I was ready to celebrate our big wedding anniversary … looking great.

I went in for a massive reduction. I wanted as much boob removed as possible (lower back pain/body dysmorphia) and that is exactly what he did. I couldn't be happier with the results.

I went in for a massive reduction. I wanted as much boob removed as possible (lower back pain/body dysmorphia) and that is exactly what he did. I couldn't be happier with the results.

Dr. Hess examined the ganglion cyst on my wrist and explained the medical procedure and the chances of recurrence (10%). Surgery was successfully completed. I was astonished there was no real pain during recovery, and very pleased with the results. He has a pleasant and positive demeanor. I highly recommended Dr. Hess for this type of surgery.