Alex Lukens's Online Review Report Card

I've been going to see Alex Lukens at Eyewise Optometry for years, and have always received courteous, professional and thorough treatment by both the technicians, and by Dr Lukens. The technicians have been there since my first appointment years ago, and they are flawless at what they do: I accidentally stepped on the glasses I'd got from Eyewise a couple years ago and it was a long shot that they might be able to be repaired at all, but after 25 minutes, I walked away with like-new glasses without even being charged, given that I was a longtime client. Amazing service! Dr Lukens is very thorough and compassionate. I couldn't recommend them more. :)

I've been coming to Eyewise for a couple of years now and it has always been a positive experience. I've always felt comfortable at this office because the staff here don't seem pushy. But this 5-star rating is especially for my recent visit!Dr. Fong is very professional, knowledgeable, and approachable. For my eye exam and contact lens fitting, I was given a pair with the new prescription to test out in the office. It looked clear at first, but I noticed my vision could've been more crisp, which I had pointed out to Dr. Fong. He then gave me a pair of astigmatism correction contacts to take home and try out. I really appreciated him listening to my concern because turns out -- those were the ones that were better for my eyesight!The front desk staff are great as well, especially Miriam, who is super friendly, patient, and accommodating. She helped a lot with handling the insurance paperwork. One thing I've noticed is that they are pretty booked out, so I would recommend calling to see if there are cancellations. I was lucky to find an open slot the month of.

Dr. Fong answered all my questions very thoroughly. The assistants also took care of all the insurance paperwork. They are very efficient, highly recommended. They are always booked up, make appointments ahead of time.

Dr. Lukens is a very approachable doctor. I get to ask him anything about the human eye- new inventions, scientific research, etc. He has a couple of new gadgets. For $25, one gadget replaces dilating your eyes. The opticians are friendly as well.

Dr. Lukens and his staff are great. I was a little worried/disappointed when I called and the first appointment they could give me was months away. They made my appointment and then put me on a wait list. I got a call within a couple of weeks. The staff are very polite and professional. Dr. Lukens answered all of my questions. I did not feel rushed. There was only one other patient in the suite when I was there. Great experience.

Dr. Lukins is extremely thorough and thoughtful. I have a peculiar problem with glass prescriptions because of differences between my two eyes--very tricky to get prescriptions that work. He worked hard to get me the best glasses possible given my condition. He had me come for a follow up exam just to make sure my responses were consistent. Highly recommend. A previous person posted one star because of limited appointment availability. Perhaps that person should just take the appointment--can't review someone if you haven't had the appointment.

Called for an eye exam. Next available appointment is in April. 5 months away. Is that even possible? No appointments for five months?

Alex Luckens is a thoughtful, thorough eye genius. His staff is efficient, helpful and professional. My eyes will be with him for life.

Hands down the best selection of frames available in the area. We've been going here about 10 years and always find the right fit. The staff are very helpful with frame selection, and the exam was scheduled quickly and carried out very thoroughly. Year after year this continues to be the local one stop solution for a quality prescription, frame, and lenses, with excellent customer service. Recommend.

Dr. Lukens and his staff are the best! The latest technology, everyone trained up and so friendly. I feel like I get a very thorough experience and a nice amount time to talk with with Dr. Lukens about any concerns or suggestions. The staff is just darling, so organized and accommodating and sweet.