Chris Young's Online Review Report Card

I've been a customer for a short time but immediately felt the customer service and professionalism were above and beyond. Very positive exam experience, they explained every procedure and answered any questions I had. Wonderful selection of frames and great coverage and low co-pay with VSP. They even offered to drop off my new glasses. Thanks all! Will recommend :)

Disappointed with customer service. 500$+ glasses is defective and comes apart within a month.

I am reviewing the Marina Village Optometry shop, not Christopher Young OD (whom I've never gone to). I go here to buy my glasses, and I highly recommend them. They have a decent selection of frames, but the experience and quality is what I am most drawn to. The shop is calm and relaxing, a pleasant place to shop for glasses. The people who work there are excellent. They are very helpful with looking up your insurance and making recommendations for which options to get and what they are like, showing examples, etc. Also, they don't try to push you toward expensive frames, and they are honest in telling you what looks good with your face shape and prescription. My favorite is that they are considerate of my needs - I take a long time to decide (like, a really long time), and I don't want someone hovering over me; these folks are really nice about giving me space and time when I let them know I'll look at the frames and let them know when I need a hand. And the second I need help, they are on it! Other places have people who either hover and won't go away, or they go away and you can never get their attention again. I recommended this place to a friend, who went there shopping for glasses during the pandemic, and she said they were very courteous about Covid-safety and she had a very comfortable experience. I've gotten glasses here for years, and the quality is always top notch.

Very COVID friendly! convenient for me because they happen to be around the corner but that's a plus, if they weren't good I wouldn't be going there! If you are ok with it they use texting for notifications for responses per your request on your glasses.

My doc for the past 15 years. His staff also rocks. Good selection of frames and their fittings are always good. They always seem to have new equipment to keep up with the times. Highly recommend.

Dr. Young and his staff are always a delight. You can expect your visit to be met with exceptionally friendly service and professionalism. From receiving eye exams, to helping me find the right brand of corrective lenses that don't irritate my eyes, to fitting me with the perfect pair of glasses~ they've helped me through it all over the years and I'm so grateful! This is the team I go to with confidence for all things regarding my vision and I highly recommend you do the same.

Been coming here over 10 years. Dr Young is very patient and professional. The staff are super friendly. Easy to make appointments and plenty of parking.

I have been before but today's experience was truly amazing. I'd. Even experiencing sone retina issues so had my eyes poked and prodded abd bright lights shone in them repeatedly so I was a bit grumpy with the young ladies as well as Christopher and they were as kind as can be. They helped me verify that my prescription while mostly the same would be slightly better with my new glasses. I now have a beautiful new pair send to the lab. I know I will enjoy wearing them. Thank you everyone who helped me today for your patience and kindness.

Outstanding. They recommended exactly the right frames for me back in 2015 and they are still going strong four years later. Best pair of glasses I've had, and the prescription was spot on too.Have grabbed sunglasses and contacts here as well, and they've been of a similar quality. Service is very good too. Highly recommend this lot :)

The office is Handicap accessible!!! Excellent experience!!! From the first call for Appointment, which was very timely!!!Chris Young took the time to answer all my questions!!! He took the time to get to KNOW ME!!!The Options for new Glasses was explained without normal SALES PUSH!!!Professional Helpful Friendly Staff!!!