Applecare Medical Group's Online Review Report Card

Vine a emergencias el viernes 29 de octubre del presente año me tardaron mucho y solo me dieron morfina para el dolor me fui a mi casa muy mal servicio en ER empeore y regrese el domingo 31 y era n los mismos hicieron sus caras y ahora si me quede en hospitalizada tengo 3 días no hay agua caliente el aire se descompuso realmente esta muy mal el hospital el personal y hasta ahora no me han dado solución por lo que vine espero no volver muy mal servicio tanto en Er cómo en piso . Atención Autoridades de la salud y Administración de este hospital Hagan algo .

Would Not Recommend ARMCI was having a high fever over 101 and went to the ER. I got there at 709 pm.The nurse outside under the awning took my temperature and had me sit outside. It was not until after 1020 pm that I finally went inside.I even had to ask for tylenol because by then I was feeling worse and aching all over.When I got inside I still had to wait for another half an hour before I was allowed to lay down. While waiting for a bed I asked for a blanket and wasnt given one until I was put in a bed and again asked for a blanket a second time.Following a number of test I asked each technician if it would be a long wait for the results and each said no because it was not busy.When the nurse came in to give me an IV I asked if the doctor would be coming in to let me know what was wrong and she said that he should be in shortly because it was not busy. By this time it was after 200 a.m. Nevertheless it took the doctor over 45 minutes to come and let me know what was causing the high fever and lower abdominal pain.I was not given a Covid19 test.I asked the nurse for some room temperature water and she said that she would check and she never returned.When I left around 440 am the waiting room was empty which confirms the fact that it was not busy.I reached out to the patient advocate and told her what had happened.She said that she would look into it and get back with me the following week.When she didnt call I called her several times and she never returned my calls. I am not sure of her definition of advocate very sad.I then spoke with the head of the ER and while he said that he would review my chart and get back with me and he did get back with me I thought that he would first speak with the individuals on staff at the time and then get back with me.Its quite fortunate for these individuals that they can get away with this quality of service because I surely would not get away with such if I were to treat my clients in such a manner.I hope not to have to go there again.

i was there for almost a month and having another surgrey comming up soon there .great nurses and dr and great care i wan to thank them all for everything they do

Their emergency room sold my information to fake debt collectors who keep trying to scam money for my visit. Its getting really irritating constantly receiving letters in the mail from these sketchy businesses. They do fool a lot of people so it is truly a shame. 1 star for supporting the scammers. Hospitals should have integrity and this one clearly doesnt.

The emergency room is so dirty and unprofessional. I went there today because my ear has been clogged for a couple days. Due to swimmers ear. Ive tried eardrops amd no luck. So today I missed work to come here and as soon as i get here the lady out front checking me in told me to just try eardrops and i told her i did. So she said i should maybe go see my personal doctor because i might be here for a couple hours. I told her no that im already here and missed work. She kept insisting like lady mind your business. If i dont feel like waiting Ill leave. When i walked in there was only 1 person waiting. My number 1 concern is that they dont disinfect the chairs after others sit there or after being screened at the front with their materials. They use the same things for everyone. Thats not okay with this covid going around. SPECIALLY in a hospital.

Horrible terrible experience. I would never go there again Rude nurses They forget I was in the room waiting to be discharged and for my prescription made me feel like I was bothering. Please go somewhere else. I wish I would have 🤬🤬🤬😡

EMERGENCY ROOM EXPERIENCE staff here were friendly and genuinely helpful. My mom was seen in a timely manner upon checking in. On 8.16.21 emergency room visit Dr. Patrick. D .C was awesome he listened to all my moms compliments of what was wrong with her ruled out all that he could with various tests before providing a diagnosis and medications. It is hard to find doctors like him nowadays. We are so thankful and grateful for being helped by Dr. Pat so kudos to you..The world need more doctors like him Dr. Pat is truly a blessing to his patients. Thank you

The rating speaks for itself very sad.

It is the filthiestI Hospital I have ever been into

Very slow inconsiderate and unprofessional my first AND ABSOLUTE last time here . I seen so many people complaining and leaving dissatisfied. I been here for almost 5 hours and they never have the answers to any question everyone seemed new and there were people with literal emergencies that they ignored