Ashokkumar I. Amin's Online Review Report Card

Horrible customer service. Huge lack of communication with my PCP when I was referred to them. I spoke to someone name Ravi today who claimed to be the manager and she was extremely defensive and rude when I was trying to find out if I could still go there through my new insurance. She literally yelled at me when I asked to speak to a manager lol Do yourself a favor and ask your Dr to refer you elsewhere.

This place is a joke ...Ive been waiting for over an hpur and a half ...the dr is always late this is my 3rd time here and its always the same thing late as always ive been waiting for almost 2 hours and All im here for is some results ..And when the dr comes in the room hes always in a rush like we didnt wait 2 hour ..

I was prescribed 3 pills and I have thrown up and been very nauseous, but the doctor never gave me another solution, instead told me to swallow it with my food, but instead of making me feel better, I have been worse. I'm not happy and won't forget how my health has went worse from this doctor and his assistants. There are unknown assistants and my entire information was messed up from them, including thinking I'm a male when I'm clearly a female.

I was not even fortunate to get an appointment. I called the office number several times in a day and kept getting directed to the exchange. Eventually exchange representative informed me that the office will be closed that day thru next few days. I wish there was some automated notification on the phone or Exchange rep had clear information. Really disappointed.

Dr.  Amin is one of the best doctors I have encountered. He is very helpful and truly cares about the well being of his patients. He spends the time to address any concerns and explains well how I should go about my treatment. His office staff is also very accommodating and helpful. My experience there was definitely a positive one.

A joke.Thats what this place is.  After calling 894534 times I finally was able to see the GI.  He said I needed to do a procedure to get a camera down my stomach.  All they needed was my insurance's approval and they would call me back.  So then the phone tag began.  I would call to check up and they would say they would call me back.  After about the 9874304th time of doing so, I finally made them call my insurance while I was on the phone.  It looked like they faxed the approval a long time ago.  Because of their unprofessional worth ethics, of course they lost it.  So my insurance had to fax it again.  They said they would call me back in 15 minutes as soon as they got it.  NEVER CALLED.  I called them back the next day and of course they said they would call me back.  WTF!  So my stomach is in pain, I've been trying to take care of myself, and what does a girl gotta do to book an appointment for a procedure?  Seriously.  The doctors need to address the idiot receptionist.  Not only that, when I came in the first time we waited over an hour.  There was no room to sit.  They obviously overbook and are cheap.

It was first time seeing this dr for my consult for my stomach. I was told with no labs done that i had heb and my liver was damaged. He spent maybe 5 minutes with me and that was it. I didnt get to ask questions because they were over booked. I did my labs for this dr. and been a week and still wont tell me nothing. I called in only to get a rude receptionist on the phone who could care less about anything. I am so displeased with this place. I would rather suffer than deal with them.

0 Stars This was by far the WORSE SPECIALIST to whom we have ever been referred..The Office overbooks We counted 16 walkins with appointments for the 9 oclock hour. Since the office has 2 doctors thats an average of only 7.5 minutes that the physician can possibly meet with each patient. And this is a Dr. who is a specialist These people have medical issues pains and need assistance The office is Archaic and in Chaos Papers all over. Clerical searches the tops of their desks as if there is no formal filing system.We waited in the office for an hour and was told that the wait would be an additional hour. I understand that physicians need to make money and are entitled to a considerable wage But eight patients per hour Where can the care be Maybe this whole experience was a fluke But I doubt it. Those of you who receive service from Dr. Amin be proactive dont be naive and a quick prayer to the Lord Almighty may not be a bad idea