Benevolence Health Centers's Online Review Report Card

My first appointment I waited in a room for an hour before the doctor came to speak with me. The referrals that they sent me to don’t return phone calls or they sent me to the wrong place for a referral. Tried to make a dentist appointment and they told me that they couldn’t finish my root canal because they didn’t start it. And that I needed to go back to the doctor the starred. However the doctor that started it was a specialist that I was referred to and they no longer take my Insurance. My initial reason for going to the doctor was because of knee pain. It’s been 6 months and still no resolution to the knee pain. I made an appointment and drove all the way to Compton from Anaheim to see a specify doctor and although I saw him in the back when I walked in they sent another doctor in to speak with me. She didn’t even look at my chart she talked at me. For the follow up to that appointinsooke with another doctor over the phone and his first question to me was “have you lost any weight?” Proceeded to offer me diet pills but only wanted to give me naproxen for the pain of a suspected meniscus injury after i mentioned to him that it didn’t work when the other doctor prescribed it to me months ago. It has since been a month since that call and I scheduled an appointment with the doctor that I like to visit and they called me the day off to cancel the appointment. I’ve been calling every day since. No answer and no return phone call. I’ll be submitting a formal complaint to the California medical board. This place needs to be shut down. Immediately.

My first appointment I waited in a room for an hour before the doctor came to speak with me. The referrals that they sent me to don't return phone calls or they sent me to the wrong place for a referral. Tried to make a dentist appointment and they told me that they couldn't finish my root canal because they didn't start it. And that I needed to go back to the doctor the starred. However the doctor that started it was a specialist that I was referred to and they no longer take myInsurance. My initial reason for going to the doctor was because of knee pain. It's been 6 months and still no resolution to the knee pain. I made an appointment and drove all the way to Compton from Anaheim to see a specify doctor and although I saw him in the back when I walked in they sent another doctor in to speak with me. She didn't even look at my chart she talked at me. For the follow up to that appointinsooke with another doctor over the phone and his first question to me was "have you lost any weight?" Proceeded to offer me diet pills but only wanted to give me naproxen for the pain of a suspected meniscus injury after i mentioned to him that it didn't work when the other doctor prescribed it to me months ago. It has since been a month since that call and I scheduled an appointment with the doctor that I like to visit and they called me the day off to cancel the appointment. I've been calling every day since. No answer and no return phone call. I'll be submitting a formal complaint to the California medical board. This place needs to be shut down. Immediately.

I went here for my dental appointments and besides being rude they are lazy with their work. Don’t waist your time go somewhere else.

ew. this place is a mess and unsafe. they provide an awful service. please don't go there!!!!!

They schedule appointments and are on point.

Worst front office service and the worst staff i ever seen

Front desk and MA were wondeful however the provider was a nightmare . When in room I could here her reprimending the staff saying she couldnt see me and that I was scheduled incorrectly . When provider finally came into room she seemed to be in a bad mood . Kept heavy sighing . Would interrupt me when explaining symptoms . I had asked for Birth control but said she couldnt prescribe me medication because she didnt know who I was . Understandable . Asked if I could get bloodwork done but said she didnt even know what to order . 3 days after appointment I got a notification from pharmacy saying she prescribed blood pressure medication even though I ve never been treated or diagnosed for hypertension . I called office to inform them of the mistake . Office claimed provider determined I had hypertension from "my bloodwork" but I never had bloodwork done . Very dangerous and neglegent .

Worst place ever do not come here and give them service. The doctor was nice but the front office people are super rude they have no manners or respect for their patients. They were shushing my brothers being rude to my mom. The front office people kept being rude to my mom and brothers!!!!!!!!!!! Never come here!!!!!!

Horrible service! Disrespect people in this office. Especially an assistant named Nelly, they put you on hold with out hearing what you are asking for. My father is 99 years old, and has been a patient here for the past 6 years!! It is a constant battle to have his medication refilled! Not only am I left on hold for more that 60 minutes, but the people who work here just don't seem to care. The pharmacy is constantly sending request to have his refill authorized but the doctors office remains unresponsive. Even after calling and letting them know he has run out of medicine. Their only response is "they will let the doctors assistant know"!! Meanwhile my father has gone 3 days without medication! After calling AGAIN they say he can go a week without medication! They belittle the patient and their care, these people are completely dismissive of patient care. There is no help here and not an once care of what happens to their patients afterwards! This is horrible! If there is anyone I can talk to about making a formal complaint PLEASE let me know! This time of service is unacceptable and so heartbreaking! My father is 99YEARS OLD! It should not be this difficult to get a refill on medication he NEEDS!

Won't answer phone or return calls.