Central City Community Health's Online Review Report Card

Great medical facility. Aracely the manager has always been extremely helpful to me she goes above and beyond to take care of my needs. Claudia and Fernanda at the front desk what can I say these ladies are so amazing. They always remember my name are so attentive and nice to me. Aracely give them a raise. Also Israel Santana from the Garden Grove facility what can I say he IS GREAT on the phone. He is friendly and also recognizes my voice he needs a RAISE THANKS to all of you for the great service.

Muy mal servicio , antes no estaban tan mal pero ahora si ! Las encargadas de las aseguranzas pésimas no envían bien los datos y llegan cobros , tardan horas en contestar el teléfono y si van a ir con la ginecóloga cuidado hay una doctora morena muy despota q te trata muy mal !

The customer service manager is really amazing person, she's really helpfulI got my check with a nurse practitioner( Maria ) she's so Rude, I won't recommend her to anyone

The worst care I have ever received. I can never get through on the phone line to talk to someone. Yesterday I was on hold for 1.5 hours + and never spoke to anyone. I have left numerous messages with no response. It is especially hard to reach behavioral health because they will not give you an extension. You have to go through the medical clinic, who never answers your call.my pharmacy has been trying to reach myNP to refill a psychiatric medication for ONE MONTH NOW. I plan to file a complaint.

Doctor is unprofessional and can’t even do one simple job on sending prescription out to the pharmacy, its been over 4 days and still nothing.

The worse place in Anaheim. Change you medical provider.

No one responsible for waiting time .it's crazy

1. Over past 2 years I have had to visit the clinic over 20+ for various medical clearances related to my work. On average for any given appointment I had to wait an hour after arriving on time for the scheduled appointment before being seen.2. Once requisite examinations were done, the time required to complete forms on average took an hour after completion of examinations. Consequently, many appointments took over 3+ hours for routine medical clearances.3. Staff are generally very friendly and competent in regards to treatment and service, but their scheduling system and processing are either nonexistent or utterly worthless.Conclusion: if you do not mind waiting for extremely long extended periods for {a} making appointments, {b} meeting appointments, and {c} obtaining paperwork the clinic's staff are generally competent and professional.

Every. Single. Time.Whenever I need to schedule an appointment it takes an hour to sit on hold waiting and hoping that someone, anyone... answers the phone to book an appointment. On more than one occasion I've gotten in my car and drove the 2 miles down the road to walk in an book an appointment.... while sitting on hold.The staff is rough around the edges, meaning the lack interpersonal skills to deal with the public, they are more task oriented than patient oriented.

I enjoy my therapy sessions, but after it was cancelled last minute 2 weeks ago, I have been unable to schedule a future therapy session.I will have to walk into the office to make appointments because calls do not get through.