David H. Okawachi's Online Review Report Card

Our kid loves to go to see Dr. Okawachi:) This place is amazing and provides great dental care for our kid.

My family is indebted to Dr. Okawachi and his staff for all they have done for us in the past 4 years, allow me to explain. We have a 7 year old with special needs, and he was extremely terrified of going to ANY doctor appointments, it was seriously one of the hardest thing to do, even just getting him to go to the door, he would protest and want to walk in the other direction. Dr. Okawachi and staff allowed us to walk through his office, and look around to become familiar with the office atmosphere. We did this over several occasions before having Dr. O (as our son calls him) examine him. Even at that, Dr. O made the experience so much fun for our son and was so patient with him. Now he enjoys going to the office and will ask to see Dr. O often. This experience has spilled over to ALL of his Dr visits. We can't thank Dr. O and his staff for ALL that they have done and continue to do. Truly in debt to them all! Thank you for taking such good care of our son and always making him feel so comfortable and loved! Dr. O and staff ROCK!

My son is special needs and is 4 yrs old. It's one of the first things I say when I speak to any new doctor. I was told he's one of the few dentists that could possibly help my son. We were there on time. First thing is they asked me to have my paperwork ready, which I did not. My computer/printer broke. They took me to a room, meanwhile I finished the paperwork. 3 pages. Pretty quick. About 30min later, I ask how much longer it may be. The person said the dentist has 2 people sedated and once he was done with them we would be next. She wasn't sure how long that might be. Also, I didn't have my paperwork so it's basically my fault. I said I was done with the paperwork so now which one is it? The sedated patients or paperwork? She immediately got defensive and argument and said I was calling her a liar. The dentist walked in at this point and had to physically remove her. I was at this point so upset I was shaking. Another girl went in there while the doctor talked to me and kept making gestures to other people in the other room behind the dentist back basically saying she didn't want to be in the room. And after they make it clear that you're insurance isn't welcomed there, they made a copy of my sons insurance card. So I asked the girl why make a copy. That really set her off. Wow!! Miserable human beings with serious anger issues. I even told her there's no reason to be upset m, it was just a question. She raised her voice and started poking her hands in my face. I told the dentist what I was told and he told me it all wasn't true, that he never has other patients sedated. When I finally got to the car I cried because I couldn't believe how rude and unprofessional these people were. Not one apology. Not owning up to the misunderstanding. And later in the day the called me to give me a list of other dentist that could help me. I said, no problem- I will NEVER go back there. TERRiBLE! Seriously terrible. I wish I could report them to someone so they could learn to treat people. They kept repeating stuff about money. Money luckily isn't an an issue for us and of it were in wouldn't have been there. These people are uneducated and I truly feel sorry for them that they are stuck in their miserable jobs.

Dr. Okawachi is amazing and his staff. Adriana the front office coordinator is very very great at what she does shes a great attribute to his office!! Whenever I had questions they would always get back to me. They are always working in this for your child's best interest and yours. They aren't about taking your money . DR. OKAWACHI DID MY CHILDS DENTAL WORK AND I TRUSTED HIM. I will continue to bring my son here . Thank you for being amazing staff and good to my Child.

I can't imagine taking my kids to another pediatric dentist. We've been with Dr. Okawachi for 16 years and to this day, my older child who has graduated from Dr. Okawachi wishes she could go back. Dr. Okawachi is so patient with the kids and takes the time to explain everything to the parents. He won't over prescribe things and takes the approach of watching things closely. Dr. Okawachi and his staff are 100% committed to the kids. My younger child fell when he was 4 and broke off his tooth. I called Dr. Okawachi and he met with us after hours, cut his family dinner short, and met with us to do an emergency procedure...now that's dedication. Oh, and don't forget the staff, they're amazing too!There aren't enough Yelp stars...10 if possible.

Thank you, Dr. Dave, Gaby, Adriana and all your staff for understanding my children and making their visit as comfortable and reassuring as possible. Your dental care is thorough and leaves my kids aware of what they need to do to stay in the ‘No cavity club’. It really is a badge of honor 😆. We have had the opportunity to have Dr. Dave as our children’s dentist their entire lives and even though we moved, we have continued to make the trip. It’s a bit further, but for this family - it’s totally worth it!

I took my son to visited them once earlier this year. I called them before visiting the office, they said fist time checkup cal pay is $95, if you have insurance can be waived. I recently got the bill from them for $105, I called them to check the the detail. They said $95 is only for take “look” the tooth, not including x-ray or other stuffs. The next day I got certified mail from them about withdraw my son from their services and include the bill again. The following week, I got another two same bill again & withdraw letter. The way they handing things is completely rude. DON’T go to this place unless you want them to treat you like this.

Dr. Dave is the real deal. Orange County is lucky to have a real board certified pediatric dentist taking care of the oral health needs of our kids. His two years extra training specifically studying children's dentistry is evident. Those who have been to him know what I'm talking about.

I took my son to visited them once earlier this year. I called them before visiting the office, they said fist time checkup cal pay is $95, if you have insurance can be waived. I recently got the bill from them for $105, I called them to check the the detail. They said $95 is only for take "look" the tooth, not including x-ray or other stuffs. The next day I got certified mail from them about withdraw my son from their services and include the bill again. The following week, I got another two same bill again & withdraw letter. The way they handing things is completely rude. DON'T go to this place unless you want them to treat you like this.

Dr. O has been great with both our kids, and has been a wonderful encouragement to make sure that they take care of their teeth. We're happily a part of the "no cavity club" and the whole office is tailored to children which is great!