David S. Kramer's Online Review Report Card

Dr. kramer is the best dr. That Bruce and have ever had, He Will sit and listen to you and he's honest he also Loves being a Dr.Linda

I don't understand all the negative reviews here. I've been a patient of Dr. Kramer for close to a year now, and I've received nothing but top notch care from him. He's an excellent physician! As far as the front office staff goes, they've always been professional to me. As far as I'm concerned, Kathleen is a very nice lady and she's never given me reason to ever think otherwise! I've never had an issue with anyone at this office. I've never had an issue with any of my prescriptions either. When I need a refill and the pharmacy sends over the request, they've always been authorized within a day or two, unless the doctor needs to see me, then they are quick to schedule an appointment for me to come in.

This office is stuck in the dark ages when it comes to communicating with pharmacies. They do not have any kind of electronic system set up to address refill requests or other questions that a pharmacist might have. If the pharmacy sends an electronic fax, the front desk (Kathleen - more about her later) will say they didn’t receive it. And when you complain to Dr Fayner about that in private, he says its the pharmacy’s fault and he tries to get you to change all your prescriptions to a personal friend - I haven’t investigated but I think that might be illegal. As a care provider, Dr Fayner is ok but not great - he spends more time talking to his computer screen than to the patient and often misses key items (example, he may give you verbal dosage instructions but then he won’t write those instructions on the scrip causing further delays with meds). He also refused my request for a referral to an ENT stating that his office could handle the issue — they couldn’t and I ended up spending a fortune to go to an ENT without a referral (but at least that doctor was equipped to handle the issue). Then there is the aforementioned Kathleen at the front desk - this person has no business working in any kind of position that deals with customers (patients ARE customers). Kathleen is rude, cuts off patients that are trying to voice concerns, violates HIPAA by discussing private patient issues in a very loud voice which everyone in the reception area can hear, and will hang up on patients calling to ask why prescription refill authorization requests from their pharmacies have not received a response. Others at the front desk are acceptable. The best thing about this practice is the nurses that see you in the exam rooms for history, vitals, blood draws, etc. - they are caring and personable.

Kathleen is Extremely rude, Extremely UNPROFESSIONAL and LAZY. I'm shocked that Dr. KRAMER's office hasn't gotten fined and or isn't under investigation for all the HIPPA violations made by her. I'm surprised the MD's still have patients left, dealing with this FLOP isn't worth seeing any doctor, rather find another. This is a horrible reflection of your medical office and you allow it shame on you doctors for allowing it to continue.

The receptionists are lazy and rude, Dr. Fayner Sheldon rushed me out of his office and wouldn't write me a simple prescription or even give me a referral to get a second opinion. I was treated better when I had free insurance through medical

Spend a few minutes with me and gave me prescriptions because I had them before. Was not listening to me...was in a shirt that was dirty and wrinkled. I waited 2 weeks and never heard about my blood tests. I finally called and his office secretary said everything was fine. Never answered me about my prescriptions that he told me not to take until my tests came back. I tried to explain my exhaustion and sweats. I can hardly move and was told was just mad about my tests being good. She told me if talked to the doctor i had to be respectful....I attempted to tell her I needed help and she told me to go to urgent care. I have still not heard from the doctor

Between his wrinkled shirt...not listening and rude staff..never trust your health to these people

Spend a few minutes with me and gave me prescriptions because I had them before. Was not listening to me...was in a shirt that was dirty and wrinkled. I waited 2 weeks and never heard about my blood tests. I finally called and his office secretary said everything was fine. Never answered me about my prescriptions that he told me not to take until my tests came back. I tried to explain my exhaustion and sweats. I can hardly move and was told was just mad about my tests being good. She told me if talked to the doctor i had to be respectful....I attempted to tell her I needed help and she told me to go to urgent care. I have still not heard from the doctor

Between his wrinkled shirt...not listening and rude staff..never trust your health to these people

Dr Fayner is great. Always on top of everything.Only problem I have is getting medication refilled at the pharmacy. The pharmacist can only physically fax the Doctor office not electronically that’s ridiculous.Get up to 2019 all pharmacies electronically fax.So sometimes it’s weeks before getting your refills.Being told by a pharmacist that you have to go see the doctor before a certain prescription is refilled is against the HIPPA law.I should only hear that from my doctors office.No doctors office is by law to tell a pharmacy Walgreens CVS etc. that your dr office says you need to go into the office.HmmI want to know how the hell does Walgreens knows I have not seen my doctor in almost 1 yr???Dr Fayner Staff please ANSWER that question.I have a copy from the Doctor office Staff to Walgreens saying that. It was not wrote by doctor Fayner