Harbor Heights's Online Review Report Card

After our dad had a fall that resulted in an ER visit and unexpected lung cancer diagnosis that was rapidly effecting his brain and memory, my family knew our dad needed to be placed in an assisted living facility immediately. We knew he specifically needed to be in a memory care unit, and we are so thankful that Harbor Heights was able to take him in so quickly once it became clear that we needed to find a facility as soon as possible. After comparing several options, we chose Harbor Heights because of the amount of staff that spoke Korean and would be able to communicate with our dad, and because the facility seemed to be better run and cleaner than several of the others we considered. Though his stay was ultimately very brief before he passed away, we are so thankful to the staff here for caring for him and helping our family through this extremely difficult and emotional time. Thank you to all the staff who cared for my dad.

After our dad had a fall that resulted in an ER visit and unexpected lung cancer diagnosis that was rapidly effecting his brain and memory, my family knew our dad needed to be placed in an assisted living facility immediately. We knew he specifically needed to be in a memory care unit, and we are so thankful that Harbor Heights was able to take him in so quickly once it became clear that we needed to find a facility as soon as possible. After comparing several options, we chose Harbor Heights because of the amount of staff that spoke Korean and would be able to communicate with our dad, and because the facility seemed to be better run and cleaner than several of the others we considered. Though his stay was ultimately very brief before he passed away, we are so thankful to the staff here for caring for him and helping our family through this extremely difficult and emotional time. Thank you to all the staff who cared for my dad.

Clean, spacious, kind staff, and lots of activities for my grandparents.

Clean, bright and friendly

I found out there are over 60 people on the waitlist to get into this facility. So put your name down asap if you are considering this place.

안락하게 느껴지는 환경과 친절한 분들이 부모님을 모셔서 안심이 됩니다

Staff there, April, Christine, Elka, Steve, Alex, etc all very nice and helpful

My grandma and grandpa are residents here and I couldn't be happier with their treatment. The executive director, Christine Chon, personally makes sure that they are cared for and runs a tight ship! It's a huge comfort, because you always worry when you leave your loved ones in the care of others, but I can sleep well at night knowing that my grandparents are safe and happy.

The Harbor Heights facility is now under the direction of a new Executive Director, Christine Chon, who cares for the residents like they were her own parents. She is extremely kind and patient. She personally checks out and tastes the menu and she takes time to personally check on every resident. My mom was in the memory care unit for 9 months before she passed away 2 weeks ago. The caretakers cried with us, brought us food, checked on us, hugged us, and took care of us as we sat vigil by our mom as she took her last breath. We can't thank Harbor Heights enough for how they took care of our mom the last months of her life. I can honestly say that my mom was happy at Harbor Heights because the staff treated her like a family member. We are so grateful to Harbor Heights. We have zero regrets. Thank you Christine, Carmen, Ana, Adriana, Grace, Steve, Jacob, Eunice, and everyone else at Harbor Heights who took care of our mom.

Our mom is a resident in the memory care unit. Thankful for the clean, safe environment, good food, and the loving, caring staff at Harbor Heights. Mom affectionately refers to them as family members. Christine, the Executive Director is kind, compassionate and attentive to the individual needs of the residents. She truly goes the extra mile to make the residents feel comfortable. HH, especially under the new management, has a warm, pleasant and caring culture that you can sense from every staff member. Definitely recommend.