Pacific Dental Clinic's Online Review Report Card

I've had some up and downs here but overall it's amazing. Maria is truly a gem in this office, if it wasn't for her I probably would've walked away. Everyone here is kind, since it's a fast pace office just speak up when you feel like you are uncertain of certain things, if you do that they will slow down for you.

Recomendado: excelente atención, muy profesionales, conocen su trabajo. Amabilidad sobre todo.

Had issues since the beginning. Got there 2pm on the dot after confirming via phone mine and husbands appt -because the didn’t send a reminder like they said they would to make sure insurance was approved. Walked in, and no one was at the lobby desk. All we see is another family waiting in lobby looking as confused as we were. We waited a couple more minute until I ended up calling them while sitting in lobby- my call was never picked up. Ended up having my husband go around to where the parking lot to peak into the back and found them all sitting down all together talking. They saw him they rushed to the front to greet all saw by that time it was around 2:10pm that we saw someone that actually worked there. No apology offered but we let it go. Not newest facility but we let that go too. Another issue was the older women dentist- used words that I did not understand and barely patient to explain then scolded me like a was a child because I need work done on my teeth. I’m aware of that and that’s why I made that initial push to start that process but the way she talked to me was belittling and it isn’t how a business should be run. She doesn’t know the reason why people aren’t able to go to doctors and dentist so a little compassion and encouragement goes a long way. So again, that was issue. Cherry on top was with upcoming appt. Me and my husband had an appointment two weeks later which would have been tomorrow. They called me to confirm my appointment and while we’re on the phone I advise that my husband has an appointment as well. They then tell me that he’s not on the calendar, but can squeeze him in at 9 AM. When his original appointment that they can’t find us at 10:30. I let them know that I was holding the paper they had given us with our reminders. I ended up canceling appointments and will be looking for another location.

This place is junk, don’t go there

This place is junk, every time I go there it takes me more than 2 hours just for a simple cleaning work. I was there for my fillings, I signed in at 03:30 which was my appointment time, waited 1 hour and 30 minutes for my fillings and when I ask why is doctor is not coming, they said she is so busy with other patients and asked me if I can come next time,….after 90 minutes come next time really?????😔😡 I was hearing loud laughing, joking and noticed people who came after me were taken care of and having fun time with stuff. Just not that, I took my kids there and suddenly their tooth’s started falling down at age 4, broken during cleaning. Never ever go there, if you care about your tooth’s and time.

i just got my braces off after 3 years i was so nervous but they where so gentle and kind to me for sure recommend

Maria and Laura are the best staff and Dr Rosita 🙌🏽 ☝🏽

Very clean, and the people there are very nice, It's gud, go here :3

The staff is professional and friendly, everything is clean and well maintained, the dentist and assistants are quite nice, I had to find a new dentist and decided to go to this one, so far I find this place ok, have another appointment in a few months, we'll see how it goes. Recommended.

It’s very clean and the people here are very nice.