Bay Area Retina Associates's Online Review Report Card
Bay Area Retina Associates
4.8
Average Star Rating
136
Total Reviews
8
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Bay Area Retina Associates received 95.7% positive feedback, with patients praising the professionalism, friendliness, and efficiency of the staff. However, 4.3% of the feedback was negative, primarily citing long wait times, cramped waiting areas, and a rushed consultation experience. Overall, the practice is appreciated for its excellent care but could improve wait times and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Bay Area Retina Associates's Reviews
Great attention to detail, a thorough exam using awesome equipment.
All the team that attends you are very friendly and polite.
Friendly and efficient
Everyone was nice and professional. I appreciated how the doctor explained everything.
No contestan es una mala experiencia de un futuro cliente
I took my son, who is Autistic with a hearing disability due to being born prematurely, here & the customer service was top tier! Everyone was friendly & quite knowledgeable in their expected areas! Dr. Lui took her time to access my son’s retina with caution & patience! We’re new still to the California area but Bay Area Retina Associates Antioch gave us Southern hospitality!
It was a little concerning but great I’ll see you guys next year thank you all for your service.
EVERYONE IN THE OFFICE HAS THIS SPIRIT AND MADE ME FEEL THAT I WAS SPECIAL AND THAT MADE MY DAY BECAUSE I WAS NOT HAVING A GOOD ONE IT'S HARD TO FIND PLACES DOCTORS OFFICES THAT YOU CAN GO TO HAVE CARE AND MUCH RESPECT FOR THEIR PATIENTS THANK YOU FOR SEEING ME ON SUCH SHORT NOTICE SAME THE APPOINTMENT WHO DOES THAT PEOPLE WHO CARE THAT'S WHO🤗
First visit and left impressed with the level of service. Very explanatory regarding my issues.
I got a floater and some other things happening in my eye for the first time ever and was concerned. They got me in same day and helped me understand what was happening.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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