Life Ivf Center Los Angeles's Online Review Report Card

经朋友推荐强烈信任叶医生 才选择这家诊所，并在叶医生的帮助下一次移植就成功了，现在女儿已经17个月很开心很幸福，很感谢叶医生！同时也要非常感谢原先在前台工作的Fiona，她很认真负责和很耐心的，最主要会站在我们病人角度为我答疑解惑，在那段很紧张和不知所措的日子听了她给的意见让我在求子路上得到很多帮助和心理安慰，谢谢你们！

I forgot to leave a review for this clinic. Everything went so fast and we now have a beautiful baby boy of 3 months. The staff here were so kind to my wife and Dr Yelian was very encouraging about our chances. We were very lucky and everything took the first time. I can’t recommend this group enough!

The most humble and accepting IVF center and team one can ask for. They are always so welcoming and happy to see you and the process you're in. Everything is so well organized and appointment times are on point. No additional waiting to see a nurse or Dr. If you are looking to do IVF, trust me we went through 3 different places and life ivf was the most forthcoming and honest and most affordable (if that matters to you). Would certainly recommend you doing one of their orientation meets. We are very greatful!

I am writing this review to provide an impartial account of my experience, independent of the clinical outcome. My wife and I were referred here via Kaiser. While we understood that IVF is a complex process, our experience was defined by a lack of guidance, transactional interactions, and poor communication. Initial Consultations and Onboarding Our journey began with a confident in-person consultation. However, I found it concerning that the doctor did not review our labs or medical history during this meeting. As first-time IVF patients, the terminology and contracts were overwhelming. The "welcome call" intended to explain the paperwork was unhelpful; the staff member was difficult to understand, and the specifics regarding the limitations of our plan were not clearly articulated. Communication and Administrative Hurdles The first major issue occurred after our first round. When our embryo testing came back "inconclusive," we received a brief email and one missed call. When I attempted to return the call five minutes later, I was told I had to schedule a formal doctor's appointment. To speak with someone within 24 hours, an additional fee was required; otherwise, we had to wait 72 hours. After a series of missed connections and scheduling errors on the clinic's part, we finally spoke to a doctor, but received no "next steps" or expert guidance--simply an instruction to return when we were ready. Financial Transparency and "Transactional" Care During the second round, we were blindsided by unexpected charges. We were told mid-appointment that we owed $500 because we had exceeded a set number of visits for the extraction period. This "per-visit" fee was buried in the contract and never verbally highlighted during onboarding. When we filed a complaint, a different doctor acknowledged that communication was a recurring issue with their newer staff. However, the subsequent "clarification" of our contract felt cold. We were explicitly told that the clinic's low-cost business model does not allow for "hand-holding." It was even suggested that other clinics would not take our case or would simply "drain us" of money--a statement we found ironic, as that was exactly how we felt at this facility. Final Assessment The service throughout was strictly transactional. There were no follow-ups, no strategic game plans, and no expert consultations to review why a round failed or how to improve the next. To this day, we have not had a follow-up conversation with the doctor regarding our last round. While some staff members are pleasant, the overarching culture treats patients as numbers on a checklist. If you are looking for a partnership or a medical team that provides professional guidance and empathy, you may want to look elsewhere. Here, the expectation is clear: provide payment, and the clinic will perform the task, but do not expect any support beyond the bare minimum.

I am beyond grateful for the care and support I received at this IVF clinic. From the very beginning, the entire team made me feel seen, heard, and truly cared for during one of the most emotional journeys of my life. Every step was explained with patience and compassion, which helped ease so much of the anxiety that comes with fertility treatment. I especially want to recognize my ultrasound technician, who was truly the best. She was incredibly kind, gentle, and reassuring during every scan. She took the time to explain what she was seeing, made sure I felt comfortable, and brought such a calming presence into moments that could have been very overwhelming. Her compassion and attention meant more to me than she will ever know. The doctors, nurses, and coordinators are all incredibly knowledgeable and supportive, going above and beyond both medically and emotionally. IVF is not an easy journey, but having a team like this makes all the difference. I will forever be thankful for the dedication, empathy, and hope this clinic gave me, and I highly recommend them to anyone beginning their fertility journey.

Loved the experience at Life Ivf Center .. especially the Arcadia office. All the staff there is super patient and makes you feel super comfortable.

They constantly make mistakes. They sent me someone else’s results by accident and they put someone else’s name on my blood tubes. Completely negligent and careless. I contacted management about my concerns and they have not contacted me yet. This leads me to believe they do not want to take accountability for the damages they have done to me.

I’m so grateful that my dream has finally come true—my baby boy is now 3 months old! The IVF process can feel overwhelming, but the support I received made all the difference. From the start, my coordinator Fiona was amazing—professional, responsive, and always there to answer my questions and guide me through each step. Once I began treatment, the medical team took such wonderful care of me. Thank you to the nurse team, especially Liya, as well as the ultrasound tech and phlebotomist for their kindness and expertise. Most of all, thank you to Dr. Yelian for helping make my dream a reality. I’ll forever be grateful!

I am finally pregnant with our first baby ever! When another Top Doctor told me my case was hopeless, Dr Yelian and his team did not give up on me. The whole team in Arcadia was amazing! The front desk and patient coordinators, Michelle and Staci- thank you for your patience with me; Carla is an amazing ultrasound tech who I get to see in every appointment- your expertise in your field made us feel at ease and worth the 2 hour drive everytime for our appointments; to Aileen - the phlebotomist who always is so warm and kind; the nurses- Sofia, Isabelle and Lia- for patiently answering all of our questions and requests; to Dr Yu- who did our transfer and an amazing Doctor to talk to and work with- thank you for everything; and finally Dr Yelian- who made sure to revise our protocol each time until we are finally successful with our pregnancy- thank you for you kindness and consideration. We will definitely be back for baby number 2 , if time and budget allows.

Deeply Disappointed with Life IVF - Please Read Before You Choose This Clinic I normally don't write reviews, but after my experience with Life IVF (Arcadia & Irvine locations), I felt it was important to share in hopes of helping others avoid what we went through. We started our IVF journey at the Arcadia location, expecting a full-service clinic. What we quickly found out is that there is no doctor on-site--all procedures, including retrieval and transfer, are done 45+ miles away in Irvine with Dr. Yelian. The only doctor at Arcadia was Dr. Johnson, who only offered brief telephone consultations. During my treatment, I never saw a doctor in person until the day of egg retrieval and embryo transfer. That alone was unsettling. What made it worse was after my egg retrieval, Dr. Yelian mentioned I should look into adenomyosis--which was incredibly disheartening since that was the main reason I was pursuing IVF to begin with. It was clear he hadn't even reviewed my file. I felt like just another number in a system that prioritized volume over care. Following the procedure, I experienced severe pain that required a trip to the ER. Not a single nurse or doctor from Life IVF followed up with me, asked how I was doing, or offered any aftercare guidance. The lack of compassion was astounding. Then, after our first embryo transfer failed, I wasn't even informed by a doctor. Instead, a nurse casually told me the transfer didn't take--without even checking if my husband was present to support me. She offered no next steps, and it took three days of me calling repeatedly to finally get a callback from Dr. Yelian. After everything, I made the decision to transfer my remaining embryos to another clinic. Shockingly, Dr. Yelian tried to scare me during the required phone call by saying other clinics might "put the wrong embryo into you." I was appalled that a doctor would say such a thing--clearly a fear tactic, and highly unprofessional. In the end, we found a new IVF clinic, where we received thoughtful care and attention. We had a successful first transfer and now have a healthy and happy 1-year-old. It's taken me time to write this review as I've been busy with our preemie and adjusting to new motherhood, but I can't stay silent. People deserve to know what they're walking into. If you're considering Life IVF in Arcadia or Irvine, please be cautious. There is zero continuity of care, minimal doctor interaction, and very little compassion shown throughout the process. Your fertility journey is too important to entrust to a clinic that treats patients like numbers on a spreadsheet.