MIchael Chu Md's Online Review Report Card

Worst reception staff you can get, the girl is rude, lousy and irresponsible! I hope Dr. Chu aware of this issue.

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Don't know why my previous review was deleted. Repost it. Michael M. Chu, M.D., is a ridiculously irresponsible person, completely having no business of being a physician.Here is my horror story. After I had a tele-consulting session with him, and told him I had internal bleeding, he said that, based on my symptoms, I needed a colonoscopy asap. He said that he would get the insurance approval and get back to me immediately. Six days later, I heard nothing from his office and called. Nobody answered the phone. I left a message. Nobody got back to me. I sent an email to the address that arranged the tele-consulting and the collection of my $80 co-pay. Nobody answered the email. I kept this up, calling his office number and his "cell" number, repeatedly, all to void, until 26 days later, when I sent an email to his email address, telling him that I will no longer use his service and will write about my experience. I immediately got a call saying that they did not get any of my messages. So this guy is not only irresponsible but also a liar.He completely knows my problem needs immediate attention and knowingly, with his lies ever on the ready, delayed diagnosis and treatment. How can someone like Michael M. Chu be operating in this community of ours, with so many other similar horror stories online after I checked. Besides being a liar, he is also shameless.So I have to get back to the line and waited for another month to see another doctor. He also said that I need a colonoscopy asap. When I talked to his assistant, his next available spot was in more than two months.His assistant called me the next morning and said that the doctor had told her to add another procedure to his schedule for me immediately. Chu made that phone call heart-warming!Stay away from Michael Chu, the irresponsible shameless liar. With that attitude toward his patient, you should be able to imagine his medical abilities before you call his office. I imagine that there must be other physicians like him around. So I would study before putting my health on any physician like Michael Chu.Please be assured:MICHAEL CHU DOES NOT WANT TO SEE YOU!

Don't expect them to call you, email you or follow up with you. I wonder how they survived.

Very irresponsible office girl. I don't think she should answer the phone before she does care; instead, you want to see Dr. Chu or not. It took me almost a month to email patient application forms because she didn't send you a complete form at once. Once you completed the forms and waiting and waiting. You don't hear until I called back the 3Two weeks, she said I had not completed the, I told her I did & when she found it, she said they r too busy to call back. This is crazy. I already had a schedule three weeks ago, and she screw-up with irresponsible. Now I have to wait for another 3wks later. I hope dr. Chu knows what is going on in his office. " DO NOT RECOMMEND."

Michael Chu's team is very irresponsible ，phone call can't get through, email doesn't reply, they won't reply you everything, they should be closed permanently. Don't come here

I nearly backed out when I saw the negative reviews, but being there were only 6 reviews and he's been doing this 39 years, I decided to look past the negative and assumed that only the complainers were the one's to make a fuss. The staff was very nice to me and they answered all my questions. I was very nervous about the colonoscopy, but they made sure I was comfortable and talked me through it. The experience was much better than I expected. I have no problem recommending anyone to this doctor. He's pretty much there to just do the job, not chat and hang out. His staff preps you and he's ready to begin the procedure. I actually saw a negative comment based on that. I was so happy, that I'm taking the time to leave a review. If you're worried, don't be.

I was going to leave a five star review for the video call I had with Dr Chu and the colonoscopy. But the follow up after has been ridiculous. I need to have genetic counseling and was told my Dr Chu it requires bloodwork. But their office submitted the wrong code to my insurance. When speaking to Dr Chu's office the receptionist didn't have any answers and instead of getting them, literally just said well I don't know. Unacceptable.

I was not really impressed with Dr. Michael Chu in the office. My primary Dr. sent me to him for colonoscopy. But the procedure itself is what really bothered me. During prep, he sat in the corner reading while nurses and others prepared me. He was completely removed from my care. Never came over to say hello before I was put under anesthesia. Never showed his face after I woke up. I've had recurring pain since that procedure and am left wondering if some kind of damage was done. He's in it for the money folks. Zero bedside manner. No compassionate care.

He scheduled surgery for my mom twice and cancelled last minute both times and she has been throwing up throughout this whole process and never resolved the issue ... extremely disappointed coming from someone who is also a healthcare professional...