Cathy Macknet's Online Review Report Card

Dr. Macknet is a great doctor. She listens to your concerns, includes you in decision making, and is a skilled doctor. She performed a biopsy on my nose, which I was nervous about ending up with in a scar. I can't even tell where the biopsy was taken. She did a great job.

Dr. Cathy is great. She is detail oriented and very observant. Answered all my questions resolved my derm issue. Great doctor. Friendly. Caring.

TERRIBLE!!! On time for a 10:15a apptmt that would've taken, maybe 10 mins. Sat in the lobby for 45 mins then taken back to exam room & waited for +15 mins. Nothing. Just sitting there waiting. Just sitting,,, wasting time. Waiting. At +1 hr, got up & walked out. Another Loma Linda Doctor that thinks the world revolves around them. Among all of the other arrangements I had to make, I also took UN-PAID time off from work to fit her schedule. She is in a service industry. So, so-long and buh bye.

I feel very comfortable with the staff and especially Dr. Cathy. Several times I have only needed to be seen by the assistant who is extremely competent. The office is very neat and clean

I don't know how anyone could review Dr.Macknet poorly! She was the best doctor I've been to. She spent time explaining everything professionally and was easy to talk to. She was able to diagnose my problem and make it better when other doctors could not even tell me what was wrong. She did surgery on my mom and you can't even tell where it was done. She is spectacular! I can't say enough good things about her as a dermatologist. She is excellent! My family will never change our doctors! Her office is beautiful and clean and always helpful!

I am VERY disappointed. REALLY uncomfortable. I wish doctor explain to me better of everything. I went for my acne and acne scar. I asked her "What is my skin type?" She looked my face few second and said "look like your have oily on T zone" ........ ??? I was expecting more profesional skin analyse ... She recommended TotalFX Laser for my acne scar. minimum info. she told me how long downtime take just because i asked.

I had a wonderful experience at Dr. Macknet's office. She took her time explaining my condition to me, and after hearing her explanation, I know much more than I did before, even though I have seen several physicians over the years. If there is one thing that I could complain about, it is hard to see her because she is in demand. I guess that is a good thing.

The front desk staff here are completely unprofessional and have no manners nor professionalism. I have been given wrong information, the run around, and lied to numerous times by these staff. I was told test results were not in when in reality they had been in there system for 15 days.They do not care for patients and some of the most unprofessional rude staff in person and over the phone I have encountered.