Dr. Michael Felz & Associates's Online Review Report Card

This place is first class when it comes to taking care of their patients. I had the pleasure of working with Itzel Guzman. Her official title is Patient Care Coordinator however they should change it to Wonder Woman. She was on top of all the details before and after my procedure. She even responds to my email in a timely fashion. Working with her made this time which is stressful less stressful. Knowing that I could always go to her is awesome feeling. The rest of the team is awesome too. Dr. Fiez has been helpful and explaining things before and after my procedure. He even called me on a Sunday just to check up on me to make sure I was good. This team is the real deal.

Dr. Feiz called me and explained in great detail the various forms of treatments for Achalasia as it pertains to my case, the pros and cons of each treatment, and recommended next steps. He answered all of my questions thoroughly, and provided me with the confidence and education I needed to pursue treatment.

I contacted the office to schedule an appointment. The staff was friendly and professional. This is a very busy office so I waited a month for an appointment. I received a call the day after my scheduled appointment time and had a very brief conversation with Dr. Rim. I was on an informational conference call and we placed our phones on mute. At the end of the call Dr. Rim stated that someone would call later that day to answer any questions I may have. I called the next day and stated that I did not received a call back. The person I spoke with was apologetic and scheduled time for the Dr. to call me later that day.No call back that day so, I called the next morning, the woman I spoke with was very nice and again apologized. She asked if I would like to schedule another appointment to speak with the Dr. No, thanks my level of confidence for this practice is very low at this point. Good luck to anyone that actually speaks with the Dr.!

Dr. Feiz is super helpful and everything that he says he is. I wouldn't believe any negative reviews. I'd definitely recommend him to my friends or family! Thanks guys!!

I definitely regret having my surgery done through this company i mean it wholeheartedly I would not recommend this place

Dr. Feiz and Dr. Rim and their staff have been extremely helpful and supportive through this process. I would recommend their services to anyone that needs helps and has struggled with weight loss. I extremely happy to have lost over 80lbs. with their help.

My surgery was in 2016. Up until after my surgery I thought dr Feiz and his staff were wonderful. But after my surgery I couldn't keep anything down. I was following protocol not eating too fast, I couldn't tolerate the shakes, any brand, I couldn't even keep water down. I told dr Feiz at my follow up something was wrong. He insisted that I was doing something wrong and that I needed to keep trying.  That was my first follow up. Keep in mind I had been calling the office trying to get ahold of him with no luck and telling them what was going on. I finally wound up in the er so completely dehydrated and sick they admitted me for 10 days to do tests. They did an upper endoscopy and colonoscopy and found out that I had a structure or blockage and told me my bariatric surgeon would need to fix it. So I made an appointment to see dr Feiz and when I went in to see him he dismissed me told me it was all in my head and that I was fine and he had already taken too much time with me and he had other patients to see. I was jaw droppingly dumbfounded. I've had drs treat me like they're gods gift but not like total asses when I'm literally dying. I hadn't been able to keep any food down in 8 weeks. It wasn't until my mom started yelling at him that he decided to then say well I want to see what the tests say from the hospital say first. I waited for an hour with no one coming to check on me and I just got madder and madder and I said u know what screw you and I walked out. I wasn't gonna deal with a dr that didn't believe me much less have him get more money for him to do a surgery that he would have to perform to fix so I called my neurologist at UCLA and had her refer me to someone there and by the time they were able to fix my structure I was 23 weeks into my bypass down 147 lbs and still couldn't keep anything down. The reason it took so long was because my birth control failed and I wound up getting pregnant 5 weeks after my surgery and now I had to wait til as close to 20 weeks along to have the surgery. If dr Feiz would have listened to be when I first told him something was wrong it would have been fixed and taken care of and I this never would have happen. I was making weekly trips to the er just to keep myself hydrated. Now you might ask whatever happened when dr Feiz received my medical records from the hospital, did he ever call me to check up on me again to see if I was ok, did he see there truly was something wrong and go oops I made a mistake by telling her it was all in her head I need to correct it I should call her and get this fixed, NO!  The dr doesn't care about follow up. All he cares about is getting you in the door and out for surgery. So I hope you don't have a complication because if you do this is not the dr for you.  He's lucky I didn't sue him.

I just want to thank Dr Feiz and Dr Rim for saving my life!! You have given me hope! I love being able to go and spend time with my grandkids and not be embarrassed to be out in public! I started this at 411lbs and now weight 250lbs!! Thank you again!

Best decision I ever made, 1.5 years out and love my sleeve. Best staff very friendly

All the Reviews are Great and encouraging!!! Do they have online chat for asking questions

If you want a team that goes above and beyond for you choose Dr Feiz! Dr Feiz and Dr Rim preformed my gastric sleeve 5 months ago and have been there for me every step of the way no issue was to small for one of them to reach out to me day or night! Not only are they AMAZING surgeon​s they have surrounded them selves with hospitals and partners that are outstanding! Last night I was taken the the hospital in upland where I live and needed an emergent hernia repair, after contacting Dr Feiz he arranged for me to be transferred by ambulance to a hospital where he could take care of me at 1130 pm on a Sunday night. He talked to me the whole way and took the very best care of me and he brought me to a hospital with A+ care! Dr Feiz has changed my life ive already lost 82 pounds and even through this issue my life is getting better​ every day! Couldn't be happier with my choice of Doctors​!!

Dr Feiz and his group are excellent. I had sleeve in Feb and they are all supportive and helpful.He is such a good doctor and he cares .10+++stars

I struggled with my weight for many years, saw a commercial for Dr. Feiz. Went to a consultation, in which he and his associates explained everything in the most simple of terms. They were super supportive and so informative and i felt zero pressure to schedule surgery.   I took a year to think it over and finally decided to have the Sleeve surgery. This time I took my  fiance' who also struggles with his weight.  Dr.Feiz & his associates have been consistently amazing.   The staff is extremely helpful & pleasant. Sleeve surgery was the  best decision ever!  My fiance' and I both  had the surgery a month apart and are doing amazing - we've welcomed this new healthy lifestyle with open arms!  Dr.Feiz & Dr.Rimm have a wonderful bed-side manner, & have been superb through the whole process, before,  after,  and continue to be.  We thank them greatly for everything!! We'd highly recommend them to anyone who's struggling with their weight.

I have been a patient of Dr. Faiz's for over 7 years. If you ever wanted to lose weight and thought you never could, then let me tell you what a wonderful doctor he is. Dr. Faiz and staff have always been there for me. When I first started this journey I didn't know what I was getting myself into. My first visit Dr. Faiz was there not only to explain what he was going to do, he was always there to answer all of my questions. Dr. Faiz and his staff was with me all the way. I have lost 100 lbs. I never thought I would ever again be the same weight that I was on my wedding day. Young, middle, and older persons should take advantage of this weight loss program. If you want to get  healthy and stay healthy, contact Dr. Faiz today.

I'm extremely pleased and truly appreciate all the staff at Dr. Faiz's office and Dr. Faiz himself for being such a amazing person who is helping me and thousands of other people to be able to make a complete life  transformation of healthier way of life.  I just wanted to say that I have been treated with the same amazing care and support by Dr. Faiz like he was one of my family members and friends, so I know that there are a lot of great surgeons In the world,  but I have been blessed to have had Dr. Faiz as my surgical procedure doctor and if you want to have the best care and attention you must know that you are in wonderful care with the Dr. Faiz and his amazing team. Thank you DR.FAIZ FOR GIVING ME A NEW LOOK ON MY LIFE Sincerely LORNE J.

Dr Feiz and Staff are wonderful! I am a sleeve surgery patient as of March 2013.  I had no complications and right now am pushing a 130 lb loss so far.  Thank U all so much! I am forever grateful for this whole experience and my new lease on a healthy life.

From the initial consultation to the actual surgery date, to the follow up visits since my surgery, I have had  the most positive experience. Dr. Feiz is a skilled surgeon. He explained everything and reassured me, answered all my questions and addressed my concerns. I was never rushed and received the best care.  My expectations were met! I've had zero complications and I know that I chose the right Doctor. His office staff was very helpful and guided me through the insurance process.  I would highly recommend Dr. Feiz and I'm very thankful that he has helped me transform my life. 5 stars, A+++

I lost 55 pounds with Dr.feiz. He was amazing with me and really cared about all my needs. I would recommend him to everyone who is looking to have weight loss surgery.

Dr Feiz was an excellent doctor. He is a wonderful surgeon. We have had 2 members of our family do different procedures and we are very very happy with the results. He is a very informed doctor and explained everything to us  a number of times. He was always available via cell phone at all times.My husband had the surgery in December and Dr Feiz was there and his staff were excellent and we would very highly recommended him for any procedure you may need. His surgery center was very well staffed and they were also excellent in every way.My family are mostly doctors themselves and we have very high expectations of other doctors.  So if we are recommending Dr Feiz that means he is really an excellent doctor and he has an amazing staff that follows you every step through the process.

I moved to LA about 18 months ago and started seeing Dr. Feiz on commercials.  My previous doctor had told me it could take multiple surgeries to have the band removed and converted to a different surgery.  After meeting with Dr. Feiz I was immediately put at ease that he had performed Band conversion to Sleeve Gastrectomy many times and was confident that he would be able to do it in one surgery.  Of course there are never any guarantees until they are in there.I scheduled my surgery and have to say I was never stressed at all even the day of surgery about having any issues.  Dr. Feiz made me feel like he would take care of me like he would his own sister.  The surgery was completely opposite of my Lapband surgery.  I had no complications, and was up walking every two hours as soon as I was out of recovery.  I truly had minimal pain thru out the whole experience and only took pain medicine for about 3 days once I got home from the hospital.  It was truly an AMAZING Experience!!!  I would highly recommend Dr. Feiz to anyone who was considering bariatric surgery.  He is truly a gift from God and worth the drive no matter where you live!!!