Neuro Wellness Spa's Online Review Report Card
Neuro Wellness Spa
4.6
Average Star Rating
96
Total Reviews
19
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Neuro Wellness Spa received 87.5% positive feedback, with patients praising the compassionate staff, effectiveness of TMS therapy, and the supportive atmosphere. However, 12.5% of the feedback was negative, primarily citing administrative issues and concerns about medication management. Overall, the practice excels in offering holistic mental health care, yet it needs improved administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Neuro Wellness Spa's Reviews
Dr. Faynboym and his team ensure to give each patient top notch treatment ! With flexible scheduling and individualized care, this place is truly a welcoming environment. Great staff as well with the TMS team Jen, Nicole, and Serenitee !
Reviewed On Google
Dr Faynboym and his team have provided life-changing and life-saving TMS treatment that is truly world-class and unmatched. Thank you so much Nicole, Serenitee, Anthony and Jennifer, as well as Dr Faynboym, for the amazing care you all provide.
Reviewed On Google
I received care from this facility and I saw one of their NPs (who is no longer there.) Ian was easy to talk to / get ahold of. My issue with this facility is truly how they seem to be obsessed with insurance $$$ and getting you to schedule constantly. I discontinued treatment and had 3 messages and 2 letters in the mail asking for me to come back. During my treatment it was CONSTANT asking me to book... the "let's see you back here in 5 days" 5 days for WHAT? I've been on this med for 6 months?? lol. And God forbid you bring up a new symptom during an appointment because then you have to book another visit to discuss that. Would I go back? No, it seems slimy.
Reviewed On Yelp
Really awesome experience and overall outcome. Tms to me is like a catalyst, it makes my anti depressants work better and I feel overall lighter and more importantly I stopped spiraling which is an unexpected change. Nichole and all the staffs are very chill and kind, I highly recommend them.
Reviewed On Google
The team is so kind and caring, my journey with TMS at Neuro Wellness was amazing and totally worth it! They really work with your schedule and make sure you feel safe and comfortable every step of the way! I couldn't recommend them more!
Reviewed On Google
I’m deeply grateful to the entire team who treated me with TMS. I had been struggling with depression, and my life truly feels divided into “before” and “after.” I’d forgotten how beautiful the world can be! The staff here are caring, attentive, and genuinely supportive. If you have any doubts, I highly recommend giving this place a try - they helped me, and I’m sure they can help you too!
Reviewed On Google
Great place that promptly took care of my mental health needs.
Reviewed On Google
Lorenzo and Nicole took amazing care of me during my TMS treatments. They always made sure I was comfortable and distracted during moments of anxiety. I was always taken care of quickly and with love. I would recommend this facility.
Reviewed On Google
I loved the beverly hills location. From starting my treatment with Lorenzo, then ending it with Nicole they have been amazing with everything. Dr. Hall has been amazing throughout my tms journey. I felt safe and comfortable each sessions l showed up. So sad to end my treatment 🥹
Reviewed On Google
This is a comment on Neuro Wellness , not specifically the Torrance office. Based on my experience (Santa Monica, Manhattan Beach, the Valley), I don't think this organiztion is equipped to provide realistic, patient-centered mental health care. After two months of intake--lots of emails, calls, and a doctor's appointment--I was finally scheduled for their sleep clinic a month out. But when I needed to reschedule--because my three friends' health and schedules finally aligned, allowing me to travel and support them during cancer treatment--I was told Neuro Wellness doesn't allow rescheduling, only cancellation. No exceptions. I'd have to start over with a new provider, despite giving several weeks notice and having completed all the prep in good faith. So now I'm back to square one looking for another provider. "Spa" in the name is inappropriate -- they treat people with life-threatening illnesses and there's been nothing spa-like about my experience. It's been the opposite -- drawn out, frustrating, confusing, and with little regard for the patient experience. I was referred from office to office -- one assistant booked the initial appointment for a doctor but then I was supposed to call another assistant after that -- it's not the streamlined one-stop neuro wellness shop the name suggests. The whole thing was a serious fail on the part of Neuro Wellness Spa. They delayed me getting care and now I have to start over searching for other practitioners. This is no reflection on Monique, who has been an excellent practitioner.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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