Ucla Health Beverly Hills Primary Care's Online Review Report Card
Ucla Health Beverly Hills Primary Care
3.5
Average Star Rating
30
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Ucla Health Beverly Hills Primary Care's Reviews
Great place to be treated good people Very clean place I can't find anything wrong at this place
I had very bad experience with UCLA health Beverly hills Speciality, and I want to share it . In june.2022 I called for an appointment, they scheduled me for July 13.22. two hours ahead of appointment time, I got a call informing me ,and canceled the appointment due to absent of related doctor. Then reschedule me for August.01.22 , again the same day one hour ahead of appointment they send a text and canceled the appointment. I asked to talk to supervisor, after half hour keeping on hold, that said Supervisor is busy with patients and will call me back as soon as possible, and I never get any phone call from them. I am wondering this is the way to treat a patient with cardiology issue. This is UCLA policy to take care of patients.??. Where is the dignity and respect of patients.Why the supervisor didn't call me??. I want a response from official related.
Upgrading Dr. Noren to 5 stars for the attentive and personalized care she provided to me when I was going through some major medical issues. Although we didn't necessarily agree with all of her decisions, she took her time with me explaining her rationale and reasoning, and provided professional medical advice, referrals, Rx at my request, as well as follow-up care.
3 years ago I came here for help. I am now dealing with this damage, to the point that my body has been cut up, I am disfigured, have lost 4 teeth due to the acid/laxatives and purging (which they said I caused) and the mass you azzholes hid....yeah...thats not good either. For those who have emailed me, thank you. I hope you can find better doctors, which, as I Have said, are not in the los angeles area. Merry xmas, doctors. When this documentary comes out, I hope you find another career. My hell will end when yours is just beginning. Karma is a bitch.
This review has been removed for violating our Terms of Service
Dr Robert Mocharla and his staff are rude,condescending and dont respect patients time.I called and said I was going to be late because I was lost.I got to his office exactly 10 minutes late that is the time that is allowed in UCLA and he canceled. It took me a lot of traffic and aggravation to get there and he just refused to see me even thought it was the time allowed in UCLA.Rudness seem to be acceptable in this society and also entitlement that he is the dr and I am the patient.Instead of compassion and flexibilityDONT RECOMMEND.
This review has been removed for violating our Terms of Service
my blood is on our hands, my life is ruined because of your gross negligence, the mass that you both hid on my images had led to my demise, yet your ego and lack of concern was more important than the word of your patient. lin and sharma, this isn't over. i have the proof that you hid. I will fight for my life after you have taken it from me.
Dr Jeremy Davis is amazing! I cannot recommend him more highly for helping with severe teen acne. He has a great attitude and really made sure we understood his recommendations. My son had no luck with what his previous dermatologist prescribed and I just feel so fortunate we've found Dr Davis!
Avoided the yelp route but after 20 minutes waiting to patch through to someone via their main number on Friday to ask questions and share this feedback directly, here we go, the next best option. (I also noticed Steven T. recently wrote a negative review about the same doctor, and UCLA Health included in their response a link to provide more feedback, but it didn't work when I tried; maybe it was personalized for him).I was referred to Dr. Jeremy Davis (or, at least to this office who then put me on with Dr. Davis) by my current PCP at UCLA Health who I love, so I trusted her judgement. I had a few slightly raised moles that were concerning enough I wanted someone to take a look, as well as a few itchy bouts of skin irritation I experienced this season. So, figured the best bet was to go to a specialist to talk to.The facility is nice, and adheres to Covid protocol down to not transacting anything (co-pay bill, visit summary, etc.) physically to you after conclusion of the visit. It's all managed online. They don't validate parking in the attached garage so you have to try your luck at street parking. The front desk attendant (with a British accent) was the highlight of my visit: sweet, warm, welcoming, respectful. Had a nice chat with her as I was waiting, which helped ease my pre-visit anxiety that always kicks in, regardless of the doctor.I hate going to the doctor, period, and am only prompted to go when I have an issue(s). I also hate how I am once I'm at there - I am reduced to a complacent, weak persona...this meek personality is driven by nervousness, and unfortunately at times is taken advantage of because I rarely process what's happening in time to make any call-outs or ask the proper follow-up questions while I'm there. This explains the delayed PTSD I'm going through now.Dr. Davis has a cold persona and not the best bedside manner. He's brusque, matter-of-fact, and very fast. Years ago I remember going to a top-notch dermatologist who gave me a true exam - one that incorporated a full body scan, brief but thorough, down to between my toes. I guess I expected that level of care in an annual exam. Here, he quickly looked at the moles of my immediate concern on my back, and commented that they were raised only because he could tell I had been scratching them, which irritated them. But nothing to worry about. Phew, I told him, glad I got an answer. Then he added that those with my "skin type" don't typically have cause for concern.I was just relieved to be given the wave off, but that comment I took away and only days later thought, wait...what did he actually mean? Was he talking about skin cancer that I am not prone to? And what "skin type"...my actual skin, or ethnicity? Because I am pale as can be but is he saying Asians aren't prone to skin cancer and therefore explains the cursory exam? Just a little confused. The fact that I googled "do Asians get skin cancer?" is embarrassing (knowing obviously yes, but perhaps a smaller %) but that's how lost I was once I was dismissed as low-risk and no need for a deeper-dive exam. A better explanation would have helped.I then flashed him photo examples I had taken of my back after some itchy rashes over the summer. He had an immediate answer, told me it was dermatitis...'raffia? I picked up my phone to jot down that word in my notes, and ask for the spelling. He waved at me and said he would write all this down for me so I quickly tucked my phone away. Unfortunately, nothing of the sort was provided, even in the "After Visit Summary" I typically receive when I visit my PCP. I googled the word and could find nothing. So I am a little lost as to how I can prevent the itchiness in the future. I was just told to avoid Claritin-D I take on occasion for allergy triggers, because the "D" tends to dry out the skin.I realize I should never leave a doctor's office unclear on anything, but I was embarrassed asking my first questions, let alone any subsequent ones, especially when I was given curt responses. One thing I did get taken care of was shaving off 2 raised moles, which he was quick and efficient about. The healing was like he said, about a week, and both have healed nicely. But when I pointed out some of my milia on my face (remembering my old dermatologist had removed a few for me), he took one look and said that's something a facialist should take care of. I sheepishly accepted the response only to find out in research afterwards that a dermatologist typically will help take care of this upon request - that not every esthetician is keen to take a needle to your face during a "facial." All I can say is I am disappointed I had to defer to a referral in my given case, versus doing my own personal research. I guess I was just happy to get a 2nd opinion for quick reassurance, which I did...but in the future should I seek more compassion, consideration, and an overall more thorough opinion, I'll see if I can find another option.
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