Arbor Dental's Online Review Report Card
4.7
Average Star Rating
347
Total Reviews
45
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Arbor Dental received 93.1% positive feedback, with patients praising the knowledgeable staff, clean environment, and professional service. However, 6.9% of feedback was negative, primarily citing scheduling issues, rude front desk staff, and unexpected fees. Overall, the practice is valued for its expert care yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Arbor Dental's Reviews
I scheduled an emergency appointment because I was experiencing severe dental pain. My appointment was at 4:00 PM, but I wasn't seen until approximately 4:55 PM. By the time I was finally brought back, I was told they had to rush because the office closed at 5:00 PM. I came in hoping for relief and answers, but all that was done were X-rays. My severe pain was largely ignored, and I left without any treatment or meaningful plan to address why I was there in the first place. If an office accepts emergency appointments late in the day, patients should still receive appropriate care instead of feeling rushed because closing time is approaching. I understand offices have business hours, but patients with true dental emergencies deserve compassion, communication, and proper evaluation regardless of the time of their appointment. I left feeling dismissed, still in severe pain, and incredibly disappointed.
They were very nice an I was explained to were I can understand everything about the treatment an I really recommend them
Love this dental place. They worked on my schedule. Very accommodating. Great service. My family always enjoy our dental appointments.
Dr. Ton was amazing. And Dylan was great going over my treatment plan. I highly recommend this Dentist office!
I saw Dr.Ton and he was very thorough and explained everything to me, and I can’t forget the front desk. AMAZING and very helpful I’m sorry I’m so bad with names but you know who you are. Definitely will be back.
Dylan and Doctors were a great help today!
Friendly staff, fair prices. I was in and out very quickly, and the doctor explained everything in simple terms without making me feel like a little kid. Everything was very clean and well kept also, if you need dental work this is the place to go.
The staff is amazing and friendly. All procedures are thoroughly explained. Definitely recommend!
Cleaning was very good and technician was very professional.
Great job very upfront and super nice
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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