Gentle Dental's Online Review Report Card
4.1
Average Star Rating
383
Total Reviews
88
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Gentle Dental received 79.7% positive feedback, with patients praising the professionalism, caring attitude of dentists, and a supportive staff. However, 20.3% of the feedback was negative, primarily citing poor communication, scheduling issues, and long wait times. Overall, Gentle Dental is appreciated for its compassionate care, yet it needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Gentle Dental's Reviews
They were really helpful and they made Sure that I was Satisfied with my treatment
Reviewed On Google
This was one of the most comfortable dental visits I've had.
Reviewed On Google
Had not been to the dentist since chemotherapy. Had a pleasant experience and no pain. Was easy.
Reviewed On Google
Dental work itself was done well and staff were friendly throughout.
Reviewed On Google
I showed up and I didn’t have the correct medical card with me. They gave me two options and they were willing to see me once I got my medical card. My tooth that had been broken for almost 6 months was taken care of that day today, I woke up feeling no pain. They’re very very thorough. I was very pleased. You will be too. If you choose this dentist.
Reviewed On Google
They answered my questions clearly and made sure I was comfortable during the appointment.
Reviewed On Google
am very disappointed with the service at this clinic. At my recent appointment, I waited 15 minutes after check-in and then an additional hour in the examination room before the doctor arrived. During my previous visit, I also had to wait 45 minutes. There is no respect to patient’s time When the doctor finally came in, she briefly discussed my ongoing pain from the last dental treatment but then left to see another patient and asked me to reschedule. This is the second time I have experienced excessive delays and inadequate attention during my appointment. I find this unprofessional and unacceptable. I would appreciate it if this issue could be addressed.
Reviewed On Google
I am very disappointed with the service at this clinic. At my recent appointment, I waited 15 minutes after check-in and then an additional hour in the examination room before the doctor arrived. During my previous visit, I also had to wait 45 minutes. When the doctor finally came in, she briefly discussed my ongoing pain from the last dental treatment but then left to see another patient and asked me to reschedule. This is the second time I have experienced excessive delays and inadequate attention during my appointment. I find this unprofessional and unacceptable. I would appreciate it if this issue could be addressed.
Reviewed On Yelp
zero stars if i could!!! horrrrrrrrrrrible office!! front desk to the back office. they didnt call my son back until after an hour and they still didnt see him. i work in the dental field and never had experience this type of treatment in my life.
Reviewed On Yelp
Had a good appointment at Gentle Dental Brentwood. The clinic was clean
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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