Robert E. Beer's Online Review Report Card

Best clinic ever Totally professional Dr Beer is amazing 100% recommended

Saw Dr. Christina for my lips and they look amazing 1010 recommend

I wouldn’t recommend the services for Botox to anyone. Totally unprofessional.They do lie about the amount of Botox you are getting an overcharge you. I don’t know what other services are provided in this office but as for Botox please check them out before you even make an appointment.

No way! They want $900.000 just to look at you!!! I can see another doctor without that sweat rolling off me while I'm in there for 5 minutes! We have great coverage, 80% covered but they want a grand up front!??? Suck it.

I and my family have been visiting this office since early 2000. My husband went one time and on that visit he received a permanent scar from an incompetent staff member.  Customer services and doctors have been great up until 3-4 years ago. If you're more concerned and interested in fillers, cosmetic and getting sucked into the whole Obaji thing than this is the place for you. But please read reviews on their fillers because I don't get them and can't review their services on fillers and other cosmetic procedures. I've been using a particular product (recommended by Dr. Robert Beer in Brentwood)  for years that they no longer carry in their office. Because of this, I requested a prescription but was told that I'll have to pay for an office visit to get that prescription.  However I was told that I can come in and purchased the same product under their Obaji brand and an appointment would be necessary.  Lol Seriously?  You also have to leave a credit card on file before receiving any type of care or before seeing the doctors.  When ask the reason for this, I was told because some people come in for expensive cosmetic treatments and don't pay or pay with fraudulent cards. Well that isn't legitimate or your long time paying customers or long time legitimate customers with health insurance problem now is it? H

Dr. Beer is the most insensitive Dermatologist on the planet. I had a question and was scared that I had been double dosed on a powerful biologic that they prescribed and they did nothing to to get back to me or even call to go over my concerns. Instead they wanted to charge me $125 for a telemedicine appointment. Then they send me a letter withdrawing my care from their clinic. Dr. Beer is an insensitive, money grubbing jerk. I will never go there again and I recommend you don't either. Dr. Beer should open a check cashing business instead of trying to help people.

Dr. Beer is the most insensitive Dermatologist on the planet. I had a question and was scared that I had been double dosed on a powerful biologic that they prescribed and they did nothing to to get back to me or even call to go over my concerns. Instead they wanted to charge me $125 for a telemedicine appointment. Then they send me a letter withdrawing my care from their clinic. Dr. Beer is an insensitive, money grubbing jerk. I will never go there again and I recommend you don't either. Dr. Beer should open a check cashing business instead of trying to help people.

They just want your money and will bill for nothing without warning! I have been coming here for over 6 years, as it was the closest derm and I was happy with the treatment I received until recently. My husband had an appointment that was scheduled one year in advance and did not receive a reminder for an appointment that was schedule ONE YEAR IN ADVANCE. He found out about the appointment because mailed letter and sent a bill. Of course they couldn't have picked up the phone, just sent a bill to collect their $75 no show fee. I called and the woman I spoke to directed me to the HIPPA policy where its states these are courtesy calls and you may not get one. Oh you mean in the pile of paperwork you expect us to sign and read in 15 minutes???? No one reads that and they need to be clear every time you schedule an appointment that you are on the hook for $75 for no show and you will NOT get a reminder like the one that every other medical professional provides for appointments scheduled ONE YEAR IN ADVANCE.  Also part of their paperwork is to give them your credit card so they can bill you whenever they like, I said no to that and glad I did. I will NOT be paying that no show fee. The woman I spoke to was so rude and unprofessional, I was too angry and forgot to get her name. I had a surgery scheduled for next week that I will be canceling. I'd rather start over then ever trust that office again! Additionally, the male NP there prescribed an alcohol based solution for my 6 year old's cradle cap that sent him through the roof with pain and of course it was $100, of which was wasted. Then they wanted to burn moluscum off my 5 year old, not even mentioning several other much less  painful treatments that my Stanford pediatric physician is using. These people are aesthetic only who just want your money, go elsewhere if you have real medical issues.

In my opinion Dr. Beer is the most insensitive Dermatologist on the planet. I had a question and was scared that I had been double dosed on a powerful biologic that they prescribed and they did nothing to to get back to me or even call to go over my concerns. Instead they wanted to charge me $125 for a telemedicine appointment. Then they send me a letter withdrawing my care from their clinic. I will never go there again and I recommend you dont either. Dr. Beer should open a check cashing business instead of trying to help people.

They just want your money and will bill for nothing without warning I have been coming here for over 6 years as it was the closest derm and I was happy with the treatment I received until recently. My husband had an appointment that was scheduled one year in advance and did not receive a reminder for an appointment that was schedule ONE YEAR IN ADVANCE. He found out about the appointment because mailed letter and sent a bill. Of course they couldnt have picked up the phone just sent a bill to collect their $75 no show fee. I called and the woman I spoke to directed me to the HIPPA policy where its states these are courtesy calls and you may not get one. Oh you mean in the pile of paperwork you expect us to sign and read in 15 minutes???? No one reads that and they need to be clear every time you schedule an appointment that you are on the hook for $75 for no show and you will NOT get a reminder like the one that every other medical professional provides for appointments scheduled ONE YEAR IN ADVANCE. Also part of their paperwork is to give them your credit card so they can bill you whenever they like I said no to that and glad I did. I will NOT be paying that no show fee. The woman I spoke to was so rude and unprofessional I was too angry and forgot to get her name. I had a surgery scheduled for next week that I will be canceling. Id rather start over then ever trust that office again Additionally the male NP there prescribed an alcohol based solution for my 6 year olds cradle cap that sent him through the roof with pain and of course it was $100 of which was wasted. Then they wanted to burn moluscum off my 5 year old not even mentioning several other much less painful treatments that my Stanford pediatric physician is using. These people are aesthetic only who just want your money go elsewhere if you have real medical issues.