Marque Urgent Care's Online Review Report Card
4.2
Average Star Rating
595
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Marque Urgent Care received 79.5% positive feedback, with patients praising the friendly staff, clean facility, and efficient service. However, 20.5% of the feedback was negative, primarily citing long wait times, inconsistent communication, and lack of pediatric equipment. Overall, the practice is appreciated for its attentive care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Marque Urgent Care's Reviews
excelente lugar, la doctora lucy muy buena y atenta , sabe explicar muy bien , se los recomiendo.😁
Waited for over 45 min, no Dr on silte. Left without being seen.
I’ve been here a few times now and the entire staff is always super nice and polite. Alondra has taken me in for vitals twice now and she’s the absolute sweetest, she is so caring and goes above and beyond to provide great patient care. The x-ray tech is also super nice and funny.
Great job cleaning and stitching up a fairly bad cut. Took care of me in a timely manner and were extremely friendly
Don’t bother going here they’re only about getting the insurance money…
Just to edit, I am not sure if it was a wait time of hour and 30 min. However, I do know that we waited a long time. And also, my brother said he was sick to the woman in front, and she seemed to respond in a sarcastic manner with her question. And also I remember that the staff was nice to us. They were immature and rude at times. That is why I want to give 1 star.
Got an appointment at 1:45 Doctor seemed extremely rushed which I understand, but RUSHED to check my back and did not ask about the second reason why I came in. The nurse came back only for me to tell them that they've only addressed 1 of the 2 issues I had Was told I would have 3 different prescriptions, and only 2 got fulfilled. After calling back and forth, now 5:45, the clinic is now telling me that the doctor told me to get over the counter medication when the receptionist specifically told me they were waiting for the topical steroid to be sent to my pharmacist. Receptionists are nice Doctor seemed not to care Service checks out given it's an urgent care
If I could give this place zero stars I would. I had an appointment scheduled that was confirmed for 2:30. I then get a text stating that my appointment time was pushed back another 15 minutes which I was okay with. By this time I was already on the way, I was refused to be seen by the time I arrived and I was commuting from far away. This appointment was a serious matter, and I had to take time off from work. I'm extremely disappointed at how unprofessional this facility is along with its staff. I will not be returning nor recommending this place.
Location is always clean, emtpy and staff is nice but your waiting time just to be seen is ridiculous. I had 2am apt, checked in at 140pm and as 310 still havnt seen a dr.
They were very friendly and kind. Great attitude, smiling Impleson to talk to.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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