Urgentmed - Burbank's Online Review Report Card

Very friendly environment, the girl at the front desk deserves a raise

Staff, doctors, and techs were AMAZING! I’ve never in my 35 years of existence been in and out of an urgent care within an hour. NEVER! They were very thorough and made great use of their time and got me in and out!!! Did I mention I was a walk-in? I did have to wait 20 mins for a room so I left and came back. When I came back, I handled all paperwork, then was immediately shown a room. Nurse took my vitals, talked with the doctor, then did my EKG, then hauled me off to X-ray. Saw the dr. Again to read results, then I was on my way. When I say they were thorough, they really were! Straight to the point, asked all necessary questions, examined me just like any other doctor would and I didn’t feel rushed!!! I am DEFINITELY coming back here when I need urgent medical care. They are Very kind, efficient, & thorough group of professionals.

I found UrgentMed to be exceptional. Clean and professional and above and beyond with their service. Dr Sean Fischer was excellent - thorough and meticulous in his work. Bloods taken efficiently and quickly. Highly recommend.

I needed a PCR test for travel and the staff was able to get my results back to me quickly. I truly appreciate the help the entire staff provides. Highly recommend.

I have been avoiding going to the Dr’s for some time now in light of the current pandemic. Last week I was experiencing extreme discomfort and felt it was time to go in. This place was clean and I felt safe. The doctor ordered labs and prescribed antibiotics that helped ease the pain. I am very thankful for these workers.

I went in for a PCR test Dr wasExtremely helpful and quick was not there for long . :)

Amazing experience. Was able to be seen by a doctor within minutes. Very knowledgeable staff.

Great customer service! The staff was friendly and answered all questions I had. Overall a great place.

Went in for a rapid covid test in the past. Results were given to me in 20 minutes. Should I ever need to be tested again, I plan to go here.

Had a test with them showing positive. No, symptoms, stay home for 1 week stressing over the possible outcome of this. Retested again at another facility (nasal swab) after 6 days and that test was negative and tested again at different facility 3 days later negative. This is concerning to me because, how many of these negative or positive inaccurate results have been given to patients and filling out paperwork for every visit when they should have me in their system.This is just my story, I don't even want to get into my son's experience.They either need better testing, a better person testing or our test were mixed up with someone else results. Don't know what to say.