Ross Kaplan's Online Review Report Card

I've had a lot of experience seeing dermatologists. Dr. Kaplan has received awards from Ventura County for many years for being a great dermatologist and those rewards are well earned. This guy is bright, educated, knowledgeable... And it's a pleasure to talk to him in his office. His staff was also very hospitable and efficient. If you're looking for a dermatologist who knows what he's doing Dr. Kaplan is for you.

I have been going to this office for over a year now and always have a 5 star experience, from the front office to the visit with Dr Kaplan. They are always fairly on time. Dr Kaplan is very personable and explains things well to his patients. He has helped me a lot since I started seeing him. I would highly recommend this office to my friends and family. As far as the one star review written here for this office, no doctor would agree to being in the room alone with a patient. It's a major liability issue for the health care provider . Whenever I go there there are two people and me in the exam room, that is standard and safe practice.

In the Spring of 2020, I exhibited a moving purple stain around my left eye. I called my Dermatologist, Dr. Ross Kaplan, who opened his closed office for me just after the Covid 19 pandemic hit. Dr. Kaplan performed a biopsy which came back undeterminate. He then performed a much larger biopsy, conferred with physicians on both coasts and presented me with a diagnosis of cancer, specifically Angiosarcoma. He contacted local radiology and chemotherapy oncologists to arrange treatment at a time when doctors were not receiving new patients. Because of his intervention, they agreed to treat my cancer. The treatment is ongoing. I believe Dr. Kaplan treats his patients as family. I feel strongly, that without his vigilance and persistence, this diagnosis would have never been made. I also credit his persistence with obtaining the needed medical attention I needed. Thank you Dr. Kaplan.

Yesterday I called his office and asked if I could get my full-body exam with only the doctor, without a nurse or a nurses aid or whatever. Just him. I was told OK. Then I came in today and I repeated my request to the woman who brought me back there. She said she would check with the doctor. She came back in and told me that, yes, the doctor agreed that only he will enter the room. But then the doctor AND SHE came in the room. I told the doctor that is not what we agreed. I asked him a series of questions that led to him admitting that he told the woman that he agreed to see me alone. I told him something like, "Can you see how I would feel betrayed? Can you see how I feel like my privacy and sense of dignity has been betrayed?" He said, "I am sorry that there was a misunderstanding." I told him, "There was no 'misunderstanding', you just lied to me." So if you like people to tell you the truth and to respect your dignity, I suggest you go elsewhere.

Because I am not a doctor, I cannot rate Dr. Ross Kaplan's expertise as a dermatologist. But he outright lied to me and was very condescending. I feel that other people should know and that, if he reads this and becomes aware, he may improve for the better. Yesterday I called his office and asked if I could get my full-body exam with him only in the room. In other words, without a nurse or a nurses aid or whatever. Just him. I was told OK. Then I came in today and I repeated my request to the woman who brought me back there (possibly a nurse, I don't know). She said she would check with the doctor. She came back in and told me that, yes, the doctor agreed that only he will enter the room. She instructed me to disrobe. I did. But then the doctor AND SHE came in the room. I told the doctor that is not what we agreed. In a nutshell, I kept saying things like, "But that is not the issue, you told her to tell me that you agreed to give me the exam alone." He would always pivot to: "That is not how I've done this in years." I asked him a series of questions that led to him admitting that he told the woman that he agreed to see me alone. I told him something like, "Can you see how I would feel betrayed? Can you see how I feel like my privacy and sense of dignity has been betrayed?" He said, "I am sorry that there was a misunderstanding." I told him, "There was no 'misunderstanding', you just lied to me." So if you like people to tell you the truth and to respect your dignity, I suggest you go elsewhere.

Because I am not a doctor, I cannot rate Dr. Ross Kaplan's expertise as a dermatologist. But he outright lied to me and was very condescending. I feel that other people should know and that, if he reads this and becomes aware, he may improve for the better. Yesterday I called his office and asked if I could get my full-body exam with him only in the room. In other words, without a nurse or a nurses aid or whatever. Just him. I was told OK. Then I came in today and I repeated my request to the woman who brought me back there (possibly a nurse, I don't know). She said she would check with the doctor. She came back in and told me that, yes, the doctor agreed that only he will enter the room. She instructed me to disrobe. I did. But then the doctor AND SHE came in the room. I told the doctor that is not what we agreed. In a nutshell, I kept saying things like, "But that is not the issue, you told her to tell me that you agreed to give me the exam alone." He would always pivot to: "That is not how I've done this in years." I asked him a series of questions that led to him admitting that he told the woman that he agreed to see me alone. I told him something like, "Can you see how I would feel betrayed? Can you see how I feel like my privacy and sense of dignity has been betrayed?" He said, "I am sorry that there was a misunderstanding." I told him, "There was no 'misunderstanding', you just lied to me." So if you like people to tell you the truth and to respect your dignity, I suggest you go elsewhere.

Because I am not a doctor, I cannot rate Dr. Ross Kaplan's expertise as a dermatologist. But he outright lied to me and was very condescending. I feel that other people should know and that, if he reads this and becomes aware, he may improve for the better. Yesterday I called his office and asked if I could get my full-body exam with him only in the room. In other words, without a nurse or a nurses aid or whatever. Just him. I was told OK. Then I came in today and I repeated my request to the woman who brought me back there (possibly a nurse, I don't know). She said she would check with the doctor. She came back in and told me that, yes, the doctor agreed that only he will enter the room. She instructed me to disrobe. I did. But then the doctor AND SHE came in the room. I told the doctor that is not what we agreed. In a nutshell, I kept saying things like, "But that is not the issue, you told her to tell me that you agreed to give me the exam alone." He would always pivot to: "That is not how I've done this in years." I asked him a series of questions that led to him admitting that he told the woman that he agreed to see me alone. I told him something like, "Can you see how I would feel betrayed? Can you see how I feel like my privacy and sense of dignity has been betrayed?" He said, "I am sorry that there was a misunderstanding." I told him, "There was no 'misunderstanding', you just lied to me." So if you like people to tell you the truth and to respect your dignity, I suggest you go elsewhere.

Because I am not a doctor, I cannot rate Dr. Ross Kaplan's expertise as a dermatologist. But he outright lied to me and was very condescending. I feel that other people should know and that, if he reads this and becomes aware, he may improve for the better.Yesterday I called his office and asked if I could get my full-body exam with him only in the room. In other words, without a nurse or a nurses aid or whatever. Just him. I was told OK. Then I came in today and I repeated my request to the woman who brought me back there (possibly a nurse, I don't know). She said she would check with the doctor. She came back in and told me that, yes, the doctor agreed that only he will enter the room. She instructed me to disrobe. I did. But then the doctor AND SHE came in the room. I told the doctor that is not what we agreed. In a nutshell, I kept saying things like, "But that is not the issue, you told her to tell me that you agreed to give me the exam alone." He would always pivot to: "That is not how I've done this in years." I asked him a series of questions that led to him admitting that he told the woman that he agreed to see me alone. I told him something like, "Can you see how I would feel betrayed? Can you see how I feel like my privacy and sense of dignity has been betrayed?" He said, "I am sorry that there was a misunderstanding." I told him, "There was no 'misunderstanding', you just lied to me." So if you like people to tell you the truth and to respect your dignity, I suggest you go elsewhere.

First time meeting Dr Kaplan, was so friendly and a good listener. I laughed and still do when he told me to get a new hobby besides picking at my lesions. So funny when he said he would rather drive an old truck and get a new surfboard. I was so comfortable with him and his staff.

Dr. Kaplan is a great dermatologist! I highly recommend him & $he has a very nice office staff! They are always on time too!